Job Description

1st Stage Interviews: ongoing Curo, a leading housing association based in the heart of Bath, is recruiting for a contract administrator to join the support hub looking after our property services team. This is a part-time role working 3 days a week. Why Join Curo? Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We\xe2\x80\x99re one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. We embrace a values-driven culture that revolves around Care, Respect, Openness, Fairness, and Trust.

• This means delivering exceptional customer service while treating all individuals warmly and honestly.
• We value diversity, tailor services where possible, and maintain transparent, inclusive communication.
• Our ethical commitment ensures consistency and decency in our treatment of others, even when challenges arise.
• Trust is paramount, as we entrust our team, customers, colleagues, and partners to act with integrity and make decisions for the right reasons.

What you\'ll be doing We are looking for an organised and pro-active administrator to join our contract admin team based in Bath. Working from home is possible but we are looking for colleagues to be in the office at least 2 days a week. You\xe2\x80\x99ll be supporting delivery of effective and efficient safety and compliance contracts that deliver outstanding services to our customers. You will also be supporting our in-house field-based teams of safety officers. The role presents a great opportunity to develop your knowledge of property and safety services. More about you Ideally we are looking for someone:

• With experience of providing high quality, customer focused services that deliver high levels of customer satisfaction.
• With experience of providing administrative services within an organisation which deals with large volumes of varied transactions and a complex customer base.
• Who is methodical and had an organised approach to work with the ability to handle a busy, varied workload. Being able to cope with interruptions and changes and manage meeting targets and deadlines.

• Demonstrate a good level of numeracy, literacy and IT skills
• The ability to work collaboratively and flexibly are also important.

Experience of working in an environment dealing with property safety would be an advantage but is not essential and training will be provided. At the same time you will demonstrate resilience and the desire to work in an interesting environment where no day is ever the same. What you\xe2\x80\x99ll get in return We think you\xe2\x80\x99ll have a job that makes you feel good about what you\xe2\x80\x99re doing and help us to make a difference to our customers\xe2\x80\x99 lives every day. So in return for all your hard work, not only do you get a great salary but we also offer:

• 26 days annual leave (plus public holidays) rising to 29 days after 3 years service.
• An additional day\xe2\x80\x99s leave on your birthday
• Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10%
• Annual \xe2\x80\x98Homes for Good\xe2\x80\x99 Reward.
• Life Assurance Policy (up to 6x your annual salary)
• Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work
• \xe2\x80\x98Perks at Work\xe2\x80\x99 \xe2\x80\x93 access to 1000\xe2\x80\x99s of discounts online and in-store.
• Employee Assistance Programme (EAP) \xe2\x80\x93 providing friendly impartial advice on financial, health, work or mental wellbeing.
• Free Parking at many of our Offices.

For an informal discussion about the role please call: Leah Hiscocks on 07813 544602 We will be closing applications on 10th December 2023, however we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think you\xe2\x80\x99re the person for this job, please don\xe2\x80\x99t delay and apply today.

Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We\xe2\x80\x99re one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers. We\xe2\x80\x99re proud to say that since 2016 we have been ranked by Best Companies as being in the UK\'s top 75 Large Companies to work for. We\'re also listed in the top 10 best housing associations to work for in the country, and among the top 25 best companies to work for in the South West! One more thing We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from any diverse background and abilities. We are also a recognised \xe2\x80\x98disability confident\xe2\x80\x99 employer. If you think you are right for this role, we encourage you to apply! If you need support to assist you to make an application or attend an interview, then please email our recruitment team at and we will be happy to help.