Job Description

Contract Administrator - Tree Care Operations

Join Our Award-Winning Company

Are you ready to branch out into a role that's as challenging as it is rewarding?
Connick Tree Care is looking for an organised, energetic, and forward-thinking

Contract Administrator

to join our operations team -- ensuring every project runs seamlessly from start to finish.

Why choose Connick Tree Care?

We're an employee-owned company with a welcoming and supportive culture. Our vision is to be the premier arboricultural contractor across the South East -- working responsibly, sustainably, and with pride in everything we do.

As an Employee-Owned Trust, everyone has a voice in how the company is run and shares in our success. We deliver professional, reliable service to more than 1,000 clients including domestic customers, local authorities, housing associations and heritage sites.

We value people who take initiative, solve problems, and keep things moving -- even when things get hectic. You'll have the opportunity to learn about arboriculture, logistics, and contract management while working alongside a skilled and supportive team.

The Role

Our Contract Administrators play a key role in keeping operations organised -- coordinating people, equipment, and schedules each day.

You'll balance client communication, job scheduling, and logistical planning to ensure every project is delivered safely, efficiently, and on time. This is a busy, high-volume role that requires accuracy, adaptability, and the confidence to make decisions.

If you thrive in a fast-paced environment, enjoy problem-solving, and can stay calm under pressure, you'll fit right in.

Key Responsibilities

Client & Project Coordination

Act as the main point of contact for clients, handling a high volume of enquiries with professionalism, ensuring all correspondence is responded to promptly, in line with company policy. Schedule site visits, manage project diaries, and ensure information flows smoothly between teams. Producing and distributing quotations. Ensure job specific notes are updated regularly to ensure continuity. Process accepted quotations, organising everything from TPO/CA checks to parking suspensions, traffic management, and equipment hire. Ensure all resources -- people, equipment, and permits -- are in place for every job. Sign off completed works and issue invoices promptly.

Operational & Administrative Support

Maintain digital and manual filing systems with precision. Supervise and manage multiple managers' electronic diaries. Support compliance with company policies, Health & Safety, and industry regulations.

Data & Performance Management

Keep the works programming database accurate and up to date. Generate reports (e.g. KPIs, acceptance rates) and spot trends to support decision-making.

Teamwork & Culture

Work closely with colleagues, clients, and suppliers to deliver the highest standard of service. Demonstrate a proactive attitude -- always looking for ways to make things better, faster, and smarter. Represent Connick Tree Care's values of professionalism, reliability, and teamwork.

Person Specification

Essential Skills & Experience

Minimum 2 years in a similar high-volume scheduling/coordination role (e.g. tree surgery, engineering, construction, facilities, or utilities). Excellent IT skills. Strong organisational, multitasking, and prioritisation skills -- able to stay on top of competing deadlines. Confident communicator with clear, professional written and verbal English. Proven ability to think on your feet, solve problems, and work independently when needed. Experience of managing permits, equipment hire, or similar logistical elements. Positive team player who brings energy and initiative to every task.

What We Offer

Salary: 25,500 - 28,500 (depending on experience) Monthly bonus scheme Annual EOT profit share bonus, dependant on company profits Company pension Employee Assistance Programme (EAP) Casual dress, free tea/coffee/fruit, on-site parking Annual health checks. Company social events Working hours: Monday - Friday, 8:30am - 5:00pm Immediate start available

This is not a typical admin job -- it's a fast-moving, problem-solving, multitasking role at the heart of every project we deliver.

If you're ready to take ownership, stay one step ahead, and grow your skills in a friendly but dynamic environment, we'd love to hear from you.

Connick Tree Care is an equal opportunities employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from the Armed Forces community, including veterans, reservists, and military families.

Job Types: Full-time, Permanent

Pay: 25,500.00-28,500.00 per year

Benefits:

Casual dress Company events Company pension Discounted or free food Free parking On-site parking Paid volunteer time Profit sharing
Experience:

Contract management: 2 years (required)
Work Location: In person