Job Description

Swindon Borough Council are on an exciting journey to transform our service delivery.

We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
We are bold and ambitious in our plans, with a clear vision and direction for the future. Our status as one of the UK's fastest growing towns is driving transformational change across our organisation, most significantly within our highly valued Adult Services teams.


We are seeking an experienced commissioner who can actively shape the market and competently manage the associated end-to-end procurement.

Your next role

We are seeking a skilled and dedicated Contracts and Commissioning Officer to join our Adult Commissioning Team. The successful candidate will play a pivotal role in supporting effective commissioning through the commissioning cycle and supporting effective contract management of our contracts, aimed at delivering high-quality care and support to our community's adult residents.


Details of the role's responsibilities include:


To ensure that the voice of people with a lived experience is embedded in all aspects of Contracts and Commissioning work. To develop ways in which peoples own experiences are valued and captured and used to improve or develop the support offer for Swindon. To measure quality, performance and contractual compliance of all providers by having a positive and productive engagement with all stakeholders including people who use services, providers and partners. To monitor compliance of service providers to the social care support frameworks, in line with agreed commissioning outcomes. To develop, agree, oversee and manage key performance indicators and quality performance returns of providers, ensuring that provider services are delivering good quality outcomes leading to good lives together with compliance with local authorities and health frameworks and CQC standards. To challenge poor performance and take appropriate action to ensure good quality and compliance. Analyse trend data of quality and performance returns and provide presentations and briefings to senior colleagues. The post holder will be required to build positive working relationships with providers and partners to ensure open and transparent working at all times, to offer advice and guidance in problem solving and sharing of best practice models. To undertake and lead on specific procurement and commissioning activity. To include robust evaluation of services and contracts, stakeholder feedback, drafting of all procurement documentation, market engagement events, tender processes and contract award.

If you believe you have the skills and experience to deliver in this exciting and challenging role, we want to hear from you.

About the service you will be joining

You will be joining our Commissioning team within our Commissioning, Improvement and Assurance service. You will be working with like-minded, hard-working and passionate people who are excited to have someone new joining us to deliver on our Adult Services Strategy.


You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Your next package

Please see our Rewards and Benefits offer for more details.


As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.


For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.


Please see our Vision and Values page for more details and our Swindon Plan.

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the 'Apply' button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.


Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you.


For further information about the role please contact Joy Kennard, Head of Commissioning, Adults, email jkennard@swindon.gov.uk


As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.


If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk