Job Description

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.


Reporting into the Contract Services Manager, the Contract Controller will be responsible for providing support to a Contract Service team and/or internal/external Stakeholders, providing Performance, Financial and Commercial support for newly awarded fault maintenance contract, covering the South West region.


This is a hybrid working role with a requirement to be in the Pirin Court office 2 days per week, plus ad hoc travel to customer sites on occasion.

What you'll do:

Ensuring that reporting is structured and accurate, documentation is submitted in accordance with Stakeholder requirements, processes are maintained or established,/followed/documented and relevant databases/systems are correctly utilised Support the Contract Review Process and being involved with contract updates and identification of risks/opportunities Protect assets by establishing, monitoring, and enforcing internal controls Achieve budget objectives by scheduling expenditures; analysing variances; initiating corrective actions Complete operational requirements by scheduling and assigning employees; following up on work results Collation of Information required for "New Client Requests" and "Order Acceptance" Performance, Financial and Commercial Reporting, inclusive of Actual vs Budget and Forecasting Be the initial point of contact for Clients requiring Performance/Commercial/Financial clarity/resolution of disputes prior to escalation Assist Contract Manager's with Oracle related tasks such as opening or extending Project tasks or assistance with the creation of a new Project

Who you are:

You will have previous experience working on maintenance or similar type projects, along with excellent stakeholder and communication skills. You are highly organised, proactive and a strong team player.

Key Requirements:

Experience in working within a Project Delivery/Operational maintenance environment Demonstrable depth and breadth of experience in a similar, fast pace analytical customer facing role will be required Strong proven ability to work under pressure Excellent analytical approach to problem solving Good experience and awareness of financial and commercial processes Good understanding & analysis of contract finances includign profit and loss Practical use of Finance and Document Management systems such as Oracle & UCM

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.


We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!


We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.


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