Job Description

Job Title: Contract Coordinator

Salary: 27,000-32,000 per annum

Contract: Fixed Term Contract

Type of Employment: Full Time

Hours: 40 hours per week

Location: Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES (Office 1 day per week)



Mitie Fire Protection is expanding, and we are looking for a highly organised and proactive

Contract Co-ordinator

to support the delivery of our national fire protection contracts. This role is central to keeping programmes on track, supporting our operational teams, and ensuring our clients receive a high-quality, reliable service.



If you enjoy a fast-paced environment, problem-solving, and keeping everything running smoothly behind the scenes, this could be the perfect role for you.

What You'll Be Doing

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Coordinating day-to-day operations across multiple contracts Scheduling engineers and arranging site access, RAMS and job packs Managing shared inboxes and responding to client and internal queries Tracking job progress, deadlines and deliverables Updating CAFM systems, client portals and internal trackers Raising purchase orders, processing GRNs and supporting finance workflows Producing compliance packs (photos, reports, certs, evidence logs) Liaising with Contract Managers, Surveyors, Engineers and subcontractors Preparing reports, spreadsheets and documentation for client meetings Ensuring all work follows compliance, H&S and internal procedures Supporting mobilisation and close-out activities across contracts

Questions to Ask Yourself Before Applying

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Do you thrive in a fast-paced environment with changing priorities? Can you stay calm, organised and accurate under pressure? Are you able to manage multiple tasks and deadlines at the same time? Do you enjoy problem-solving and finding solutions when information is incomplete? Are you confident communicating with clients, managers and engineers? Do you take ownership of your work and follow tasks through to completion? Are you comfortable learning new systems and technical terminology quickly? Do you pride yourself on accuracy and attention to detail?
If your answer is

yes

, this role will suit you well.

What We're Looking For

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Experience in administration, coordination or scheduling roles (FM/construction/fire protection desirable) Strong organisational skills with the ability to manage multiple priorities Confident communicator with a professional approach Proficient in Excel, Word, Outlook and digital workflows Experience with CAFM systems or SAP (desirable) Strong attention to detail and a proactive problem-solving mindset Ability to build positive relationships with internal and external stakeholders Comfortable working to deadlines and maintaining accuracy under pressure

What We Offer

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Competitive salary Career development and training opportunities Supportive team culture Hybrid working options (after training) Access to Mitie benefits and recognition schemes

Health, Safety & Compliance Responsibilities

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Follow all Mitie H&S policies and safe systems of work Ensure data and documentation are handled securely Report any hazards or issues promptly Support compliance across all operational processes

Ready to Apply?

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If you'd like to be part of a growing fire protection division and enjoy keeping complex projects running smoothly, we'd love to hear from you.