is a nationwide supplier of mechanical and electrical building services maintenance with over 34 years of experience in delivering its building services maintenance to the corporate, healthcare, education, retail, transport and manufacturing sectors. It also ensures optimum energy efficiency for every property portfolio it manages.
We are experts in delivering compliant, safe, and efficient workplaces. Our nationwide building services maintenance solutions span the corporate, healthcare, education, retail, transport, and manufacturing sectors. Using advanced technology and data, we provide cutting-edge maintenance services that are trusted by major managing agents and independent clients alike. As a multi-award-winning business, our local teams are dedicated to providing personalised FM services that meet your specific needs.
Job Title
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To profitably manage contracts in full compliance with specification, effectively utilising identified resources to ensure they meet both company service delivery and budgetary targets, and the requirements in terms of contract, profitability & relevant legislative requirements for Client management.
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During your Induction you will gain valuable experience managing a Lead Engineer and team of Engineers whilst being partnered with a current Contract Manager.
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Key Responsibilities:
Communication
Report directly to Operations Director
Primary contact with Client's
Manage variations to the contract
Measuring Client's Profit & Loss individually
Support Credit control
Elogbooks
Supporting Sales and Mobilisation Team
Providing instruction and guidance to Helpdesk when required
Team Responsibility
KPI's & SLA's - PPM & Reactive
Responsible for team stats
Monitoring Points and Conference Calls
Audits
Form Line Management for Lead Engineer
Team Morale
Approval of holiday's
Identifying shortfalls in labour - identifying recruitment of new staff and redistributing workload accordingly
Liaising with HR
Provide technical support should your Lead Engineer require it
Monitoring of Sub Contractors activities on your allocated site
Uphold Company rules and procedures
Adhere to Company and externally relevant health and safety laws and policies
Undertake any other duties and responsibilities as may be determined by Company
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability
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Location: Birmingham, Midlands
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Hours of Work:
42.5 hours per week
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Essential Skills & Qualifications:
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Desired Skills & Qualifications:
What we offer
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Holiday Allowance
Sickness Scheme
Pension enrolment after 3 months service
* Aviva Private Healthcare
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