Job Description

Summary
Salary: Competitive + Benefits
Division: Post Office Insurance
Reporting Line: Head of Corporate Services
Contract Type: Permanent
Location: London
Closing Date: 17th December 2025
What to expect
As a Contract Manager you will join us on our journey and undertake a truly valuable role responsible for owning the strategic and operational oversight of contract-related activities for the business.
You will be working collaboratively across other functions, including supplier relationship management, to develope and implement contract management strategies, policies, and procedures to maximise value, improve efficiency and mitigate risk.
This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 28 days annual leave that increases with tenure + bank holidays
• Annual Bonus scheme
• Generous pension contribution
• Life assurance
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed
To be successful in this role, you will have demonstratable experience in contract management, procurement, legal operations or commercial management. In addition to this, you will:

• Possess first-class negotiation and communication skills with the ability to collaborate and influence
• Proven experience managing contract lifecycles, negotiating terms and ensuring compliance
• Have prior exposure to contract management systems (e.g., SAP Ariba, Coupa, Icertis, DocuSign CLM).
• Demonstratable strong understanding of contract law and commercial principles.
• Exhibit collaborative stakeholder management skills across legal, finance and operational teams

About us
Post Office Insurance (POI) is a specialist insurance business that's a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we're the UK market leader in travel insurance, selling over one million policies each year.
There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.

Skills Required