Job Description

Contract Professional

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Job Req ID: 53400
Posting Date: 20 Nov 2025
Function: Sales and Commercial
Unit: Business
Location:
One Braham (4140), London, United Kingdom
Salary: Competitive with benefits

Closing Date: 30/11/2025

Location: Manchester or London

Why this job matters

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In this role, you'll help protect the value of our Central Government contracts by managing risks, ensuring smooth delivery of contractual obligations, and building strong relationships with key stakeholders. You may support a major contract or take ownership of several smaller ones, playing a vital part in keeping our commitments on track.

What you'll be doing

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Monitor and manage financial performance across assigned contracts Deliver effective change control and identify new business opportunities Maintain accurate records for complex decision points, service delivery, billing, and overall contract activity Manage supplier relationships, including setting KPIs and SLAs, maintaining change logs, and archiving evidence Validate costs and revenues to ensure accuracy and compliance Support wider contract management activities such as governance, risk mitigation, customer support, and P&L management Oversee billing processes and manage debt effectively

The skills you'll need

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Build strong, trusted relationships with customer stakeholders Identify and solve business problems effectively Apply governance and compliance best practices Use proven contract management methods Understand Service Transition, Change, Configuration, and Service Level Management Financial and commercial awareness

Here are some of the great benefits we offer

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10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes

Our working model

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Hybrid policy: Three in the office, two remote

About us

BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.



Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.



While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.



Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.