Job Description

?? Contract Supervisor - Full Time, Permanent

??

Location:

Hammersmith

??

Salary:

Competitive



Are you ready to lead with purpose and drive operational excellence? WPS is seeking a

Contract Supervisor

to join our dynamic team in Hammersmith. This is a

full-time, permanent

opportunity to make a real impact in a fast-paced, customer-focused environment.

?? About the Role

As a Contract Supervisor, you'll support the Project Lead and manage a team of administrators, operatives, and subcontractors. You'll ensure service delivery across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, maintaining high standards and customer satisfaction. You'll also step up to lead the contract when needed.

??? Key Responsibilities

Oversee daily operations and resource optimisation Ensure timely completion of work orders and KPI targets Manage and support workforce and subcontractors Conduct inspections, quality checks, and performance reviews Lead toolbox talks, team meetings, and client communications Investigate complaints and support continuous improvement Maintain health & safety standards and compliance

?? What We're Looking For

Knowledge & Experience:

Housing maintenance legislation and best practices Site management and planned works experience Strong commercial awareness and KPI understanding

Qualifications:

Trade-related qualification SSSTS, Asbestos Awareness, Scaffold Inspections

Skills:

Leadership and team motivation Effective communication and problem-solving Strong IT and reporting skills

Behaviours:

Supportive, assertive, and organised Results-driven with a strong work ethic Excellent timekeeping and initiative

?? Why Join WPS?

Be part of a supportive and forward-thinking team Opportunity for career progression to Senior Supervisor or Operations Manager Make a meaningful impact in your community


Ready to take the next step in your career? Apply now and become a key player in delivering excellence at WPS! ???



Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.



To learn more about the checks included in this process, please click on the following link: National Security Vetting


Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.


We are driven by our purpose, 'reimagining places for people to thrive' and our three promises:

Thriving places

- working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.

Thriving planet

- protecting nature and taking action on climate change by collaborating and innovating with our partners.

Thriving people

- creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.


We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.


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