Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



We are recruiting for a Contract Support Administrator



This is a permanent position for a Contract Support Administrator to join one of our Data Centre clients and be based at their Central hub in Slough. You will play a pivotal role within this contract by supporting the wider team and ensuring we deliver our contractual obligations. The main duty of this role is to provide administration support to the Operations team and help them fulfil our contract obligations to our clients.



Main Roles & Responsibilities of the Contract Support Administrator



Understand, anticipate and delivery customer (internal and external) needs while building effective relationships.

Raising and chasing of supplier orders including dealing with supplier queries.

Input engineers time sheets onto the relevant systems.

Compiling of Customer Monthly Report, and other reports as required to enable the Company to fulfil its contractual obligations.

Produce quotations in the required format and in line with agreed process.

Updating and uploading information to the client's systems as required in a timely manner.

Liaison with the operations team from engineer to director level.

Raising of AWS sheets in a timely and accurate manner and chasing old AWS's.

Focus on WIP and keeping it below 3 months.

Covering other team members annual leave and sickness.

Compiling all information required for credit notes to be raised.

Dealing with invoice queries and achieving a suitable resolution.

General filing and organisation of work area.

Raising of invoices for completed works in a timely manner.

Carry out other general administration duties as required from time to time.

Ensure that the Company is presented in a good light at all times.

Attend team briefings as required.

Co-operate with the company to allow it to fulfil its moral and legal duties and obligations.

Person Specification:

Self-motivated and pre-developed.

Act as the interface between," Be the many faces of the admin support",

Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment.

Planning, Organizing & Executing - able to understand the priorities, plan and organize the work and manage own time to deliver within the expected timescales.

Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.



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If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.