Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.
Job Title
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To profitably manage contracts in full compliance with specification, effectively utilising identified resources to ensure they meet both company service delivery and budgetary targets, and the requirements in terms of contract, profitability & relevant legislative requirements for client management.
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Key Responsibilities:
Communication
Primary contact with Client's
Manage variations to the contract
Measuring Client's Profit & Loss individually
Support Credit control
Providing instruction and guidance to Helpdesk when required
Team Responsibility
KPI's & SLA's - PPM & Reactive
Responsible for team stats
Monitoring Points and Conference Calls
Audits
Team Morale
Approval of holiday's
Identifying shortfalls in labour - identifying recruitment of new staff and redistributing workload accordingly
Liaising with HR
Provide technical support should your Lead Engineer require it
Monitoring of Sub Contractors activities on your allocated site
Uphold Company rules and procedures
Adhere to Company and externally relevant health and safety laws and policies
Undertake any other duties and responsibilities as may be determined by Company
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability
What we offer
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Holiday Allowance
Sickness Scheme
* Pension enrolment after 3 months service
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