Job Description

Gateway is a leading property services company, offering expert solutions in property management, sales and lettings, conveyancing, mortgage advice, insurance, facilities management, surveying, and energy management.

As we continue to grow, we are looking for an experienced Contracts Manager to join our busy Facilities Team.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

You will play an important role in delivering maintenance, repair, and refurbishment works across our managed portfolio. You will plan and manage works from inception to completion, ensuring projects are delivered safely, on time, within budget, and to the highest standard.

Your responsibilities will include:

Planning, managing, and delivering facilities and refurbishment projects from start to finish, conducting site surveys, assessing requirements, and preparing work specifications. Obtaining and reviewing quotations, ensuring cost-effectiveness and compliance with company policies. Scheduling and overseeing works to ensure timely completion, quality standards, and minimal disruption to residents or building operations. Monitoring project progress and resolving any on-site issues promptly, maintaining accurate records of budgets, schedules, and progress reports. Coordinating and supervising approved contractors and suppliers, ensuring compliance with all health and safety legislation, risk assessments, and company procedures. Conducting site inductions, inspections, and audits to verify compliance and workmanship standards, addressing any performance issues where necessary. Supporting the delivery of planned maintenance programmes and reactive works, providing technical advice to property managers and internal departments. Contributing to sustainability and improvement initiatives, identifying opportunities for efficiency and cost savings. Ensuring all works are carried out in accordance with statutory requirements, company procedures, and best practice. Promoting a strong health and safety culture by reporting incidents, near misses, and hazards, and ensuring risk assessments and method statements are reviewed before works commence.

What You Need

We are looking for someone with:

Experience in managing property or facilities projects. A strong understanding of building services, maintenance, and construction works. Excellent organisational and communication skills, with the ability to manage multiple projects simultaneously. A working knowledge of Health and Safety legislation and CDM Regulations. Strong negotiation and problem-solving skills. Proficiency in Microsoft Office and project management software. A full, clean UK driving licence.

Experience & Qualifications

Recognised qualification in construction, project management, or building services (e.g. SMSTS, IOSH, IACCM, or equivalent) (desirable). Experience within property or block management (desirable).

Job Location:

Southend-on-Sea, Essex

Hours:

37.5 hours per week shift pattern

Salary:

Competitive with an annual review

Annual leave:

23 days plus bank holidays

Extras:

Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

Job Types: Full-time, Permanent

Application question(s):

For insurance purposes, please can you confirm you are over the age of 21? What are your salary expectations?
Experience:

Contract management: 1 year (preferred)
Licence/Certification:

Manual Driving Licence (required)
Work Location: In person