Job Description

Are you passionate about delivering high-quality services within the NHS? Do you have a keen eye for detail and a strong background in contract management? We're looking for a proactive and experienced Contract Monitoring Manager to join our Estates & Facilities team. This position will be based at the National Rehabilitation Centre, Standard Hall Rehabilitation Estate near Loughborough



As Contract Monitoring Manager, you will be responsible for overseeing the performance and compliance of key outsourced contracts across Estates and Facilities services. You'll ensure that service providers meet agreed standards, KPIs, and statutory obligations, while driving continuous improvement and value for money.

About You:

Proven experience in contract management, ideally within NHS or public sector estates/facilities.



Strong understanding of service level agreements (SLAs), KPIs, and compliance frameworks.



Excellent communication, negotiation, and stakeholder engagement skills.



Ability to analyse data and produce clear, actionable reports.



Relevant qualifications in contract management, facilities management, or a related field.



In addition to the below summary you need to familiarize yourself with full the and Person Specification documents attached to this advert



Monitor and evaluate supplier performance against contractual obligations.



Lead regular contract review meetings and audits.



Collaborate with operational teams to resolve issues and escalate risks.



Maintain accurate records and reporting for internal and external stakeholders.



Support procurement and tendering processes where required.



Champion sustainability, safety, and service excellence across all contracts



With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.



Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!



We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.



Please refer to the job description and person specification attached to the advert for the full details