As a Control Room operator, you will be responsible for the safety and security of the shopping centre, its tenants and customers. You will a Brand Ambassador delivering first class customer service to all who you come into contact with.
Your day-to-day duties will include:
Monitoring CCTV and the Centre's fire safety systems
Engaging with members of the general public, contractors and retailers, answering queries and offering assistance as required, supporting retailers with theft prevention
Producing accurate written reports
Providing first aid assistance as and when required
Patrolling the centre so you must be comfortable with walking for long periods
Carrying out any other reasonable management requests
As a Control Room Operator you will need:
Valid SIA Licence and First Aid certification - you MUST have this to be considered
A valid CCTV Licence - you MUST have this to be considered
You must be flexible, working 5 days out of 7
Highly motivated
Excellent customer service / interpersonal skills
Comfortable with walking for long periods.
The majority of our team have been with us for many years, their experience and knowledge is fundamental to the success of the wider operation. If you have a can do attitude and want to join a team who can really make a difference, please get in touch.