Job Description

Job Overview

We are seeking a vigilant and professional Control Room Officer. An opportunity to join an award-winning business that has built a reputation for outstanding security services, based on its collaborative and innovative approach, coupled with the utilisation of highly professional and experienced Security Officers. The role entails carrying out security related duties on the site of a well-established manufacturing company, while providing a 5 star, customer focused service. Reporting to the Security Supervisor and Soft Services Manager, we are seeking candidates with significant security experience, ideally in an industrial, manufacturing or engineering environment. The successful candidate will be able to positively integrate with an established security team, and have the interpersonal skills to collaborate with other departments within the client Facility.

Duties

To comply with all duties as outline in the site assignment instructions and client issued procedures. Including but not limited to:

Access management including gatehouse operations. Visitor and contractor management, ID checks and pass issuing, utilise Visitor management system. Carry out internal and external patrols, and vehicle patrolling duties. Provide a visible deterrent and remain vigilant at all times. Incident response and reporting, ensure all Security Incident/Loss/Accident Reports are completed in a timely manner. Compliance with Emergency Procedures and Emergency Response Team. CCTV and BMS alarm response and controls. Have a working knowledge of H&S, with the ability to assess and report potential safety hazards so that remedial action may be taken. Reception cover as required, including regularly covering breaks. Excellent customer service skills, experience working in a corporate environment or in a front of house role is highly desirable. Have a polite and professional attitude to internal and external customers. The ability to work independently or as a team, lone working will be part of this role. Accountable and responsible, understanding your critical role as first response in protecting the property and assets. Calm under pressure, ability to respond and escalate matter according to procedure. Respond to ad hoc management and client set tasks as required. Undertake regular training to ensure expert knowledge of the site procedures. Must be computer literate. Excellent level of English both written and spoken. 3 year minimum experience in the security industry or compatible work experience, such as military or policing background. A minimum of the last 5 years resident within the UK. Experience using Building Management Systems with ability to respond to system alarms and notifications correctly. Applicant must hold valid SIA Licence. Flexibility with shifts and willingness to undertake overtime. Any job offers are conditional upon the successful candidate achieving BPSS clearance.

Skills

Desirable - CCTV & First Aid at Work A full valid Driving license is essential

Requirement

48hrs pw. Shift patter, 4 on/4 off days and nights. 12 hr shifts.
Job Types: Full-time, Permanent

Pay: From 12.94 per hour

Benefits:

Company pension
Application question(s):

Do you have access to your own vehicle? Ability to be security cleared at BPSS level, including a 5 yr UK residency check?
Licence/Certification:

Driving Licence (required) SIA license; Door Supervisor or Security Guarding (required)
Work Location: In person