Job Description

Calling Future Control Room Operatives and Security Officers!

Looking for a customer-focused role where you can combine top-tier customer service with security? Join our vibrant team at

Gloucester Quays

, a

fantastic retail and leisure destination

located at the

historic Gloucester Docks

! Here, we pride ourselves on delivering the highest level of customer service while hosting

nationally recognized events and markets

!

The ideal candidate will hold a

valid SIA licence and CCTV licence

. We are looking for individuals with flexibility to work days, nights and weekends.

Whether you're a full-time or relief Security Officer, you'll be the first point of contact for employees, tenants, and visitors. From

monitoring CCTV

to

assisting guests

, you'll play a vital role in ensuring safety while providing top-notch customer service.

Earn a competitive

13.60 per hour

, minimum hours is

24 hours per week (

with the opportunity for overtime available) and enjoy

free onsite parking

. This is an amazing chance to develop your skills in a dynamic, customer-facing environment, perfect for those who love helping others while keeping safety a priority.

Ready to make an impact in a customer-focused security role? Apply now and join a team that values

integrity, vigilance

, and

service excellence

.

#CustomerService #SecurityJobs #GloucesterQuays #HistoricDocks #JoinOurTeam #SafetyFirst #CareerOpportunity #EventsAndMarkets #FreeParking #OnsiteTraining

Job Opportunity

Prevent and deter unauthorised access to the site by monitoring fire alarms, intruder alarms and CCTV as appropriate Conduct external and internal security patrols as detailed in the Assignment Instructions, providing traffic control and applying parking restrictions as required Manage keys, perform locking and unlocking duties and carry out routine tests of security equipment as detailed in the Assignment Instructions Issue visitor/contractor passes, deal with lost property and maintain all logbooks and records in accordance with the Assignment Instructions Provide support, guidance and information to all staff, visitors and contractors while ensuring the safeguarding of the premises and ensure health and safety procedures are followed at all times Operate radios, pagers, clocking equipment and any other physical security equipment used on site and carry out initial investigations and report on incidents, suspicious activities, objects and vehicles both verbally and in writing
Essential Skills

Experience in retail, events or roles that involve interaction with the public is preferred Confident and Vigilant Outstanding customer service/interaction skills 5 Year checkable history (employment/education) Reasonable commuting distance SIA Licence & CCTV Licence -(desirable training provided) A firm grasp of English, both Written and Spoken
Job Types: Full-time, Part-time, Permanent

Pay: 13.60 per hour

Expected hours: No less than 24 per week

Benefits:

Employee discount Flexitime On-site parking
Work Location: In person