Job Description

Safer Group are a dynamic, well established and rapidly growing technology focused security business, with strong capabilities in the development and deployment of security systems for temporary and remote sites. We work with some of the biggest names in construction, rail and civil engineering to secure their flagship projects from start to finish.

An exciting opportunity has come up for a Control Room Operator who will report to the Control Room Manager. The successful candidate will provide overall operations and monitoring of the company CCTV/VSS systems as part of Safer Group's commitment to customer and public safety.

You will perform all system and or other checks as required to help detect and deter crime and anti-social behaviour, escalating issues to the wider Safer team where required.

Key Responsibilities include but are not limited to:

Use the CCTV/VSS equipment proactively and to its optimum level to detect and deter crime and anti-social behaviour, identifying offenders and provide high quality evidence to enable investigations and where necessary prosecutions

Operate the CCTV/VSS systems in accordance with UK legislation and Code of Practice

Ensure all logs, reports and records are produced accurately and promptly where required

Respond to all out of hours emergencies

Able to be on site for start times (7 days)

Technical/Job specific skills required:

Good understanding of Data Protection

Ability to work on own initiative

Excellent communication skills, both written and verbal

Excellent concentration skills and ability to notice and record detail

- Good IT skills

Required Experience

Customer care/call handling

Control Room, Monitoring Centre or Alarm Receiving centre ARC experience

Experience in working in a busy, operationally focused workplace

Experience in the operation of CCTV/VSS systems

Experience in the operation Alarm Monitoring systems (for example Sentinel) is desirable but not essential

Qualifications

SIA Public Space Surveillance (CCTV) or SIA Door Supervisor is essential for role.

Schedule

12-hour shifts (4 on 4 off)

Day shift, Night shift & Weekends

This is a great opportunity to join a fast paced, expanding business in a growing sector with great potential for career development.

In return we offer a competitive salary and benefits with an opportunity to make your mark and demonstrate your abilities, a pleasant environment and an ambitious team to work with.

Job Types: Full-time, Permanent

Pay: 29,200.00 per year

Benefits:

Company pension On-site parking Sick pay
Schedule:

12 hour shift Day shift Night shift
Application question(s):

Do you have a current SIA Door Supervisor or SIA Public Space Surveillance (CCTV) licence? Please specify.
Work Location: In person

Application deadline: 18/07/2025
Reference ID: SG53