Job Description

An exciting new opportunity has arisen within the Conveyancing Department of an award winning Manchester law firm.

The role of the New Business/Client Services Adviser presents a chance to become established in what is a leading national organisation.

Working in this position, the right candidate will play an essential role as a member of a busy new business/client services team within this highly reputable Conveyancing Department. Such an opportunity will provide valuable experience as a part of a successful business function, as well as incurring the additions of targeted professional development and the material benefits that this employment position holds. This is a perfect entry level role for someone looking to join a highly regarded practice in the legal sector.

Key Responsibilities

Ensuring all client queries are handled in a timely and professional manner, whilst giving full and accurate information. First point of contact, dealing with telephone queries from individuals who are not currently clients of the Firm or are new clients. Providing solutions to the client's legal requirements, ensuring they are signposted to the most appropriate team or individuals for their individual legal needs. Guide clients through the process of making an appointment, attending the Firm's offices and the next steps. Maximising fee income for the Conveyancing Department and Firm by converting as many opportunities as possible into new clients / new matters.
The Person

LPC graduate/post graduate legal qualification desired Strong administration and numeracy skills. Able to work using your own initiative. Ability to work in a fast-paced environment and meet targets/ deadlines. Excellent telephone manner and customer service skills. Total Inbound and outbound calls expected is a minimum 50 a day. Experience of telephone work.

Experience of working in a client care environment.

Good standard of education essential (minimum of three GCSE's grade C or above to include English and Maths. Good IT skills including a comprehensive knowledge of Microsoft Office programmes
- Must have a positive attitude.

Training will be provided.

Job Types: Full-time, Permanent

Pay: 23,810.00 per year

Benefits:

Company events Health & wellbeing programme Life insurance Referral programme
Education:

Master's (required)
Experience:

Paralegal: 1 year (preferred)
Work Location: In person