Job Description

Are you an experienced risk professional with exposure to change and transformation programmes, technology and customer operations in the insurance industry? We're recruiting for a Chief Operation Officer (COO) Risk Lead to business partner with our COO function in AXA Commercial on a 6 month fixed term contract.


At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

What you'll be doing:

Work as a Risk Business Partner and primary point of contact for the AXA Commercial COO. You'll be the Risk Lead on a number of our key strategic projects in AXA Commercial, including claims transformation, contact centre improvements, data development initiatives. Supporting the Commercial COO with key risk management and governance processes, including chairing local risk forums, providing advice on key risk matters, preparing risk reporting, designing path to greens for out of appetite risks. Support incident management and reporting/ escalating issues in line with the risk management framework and supporting control owners with RCSA activity. Lead a programme of work to help Commercial COO to embed a number of improvements being made to AXA's risk management framework, including embedding our new risk library, refreshing the control landscape and associated mapping. You'll improve utilisation of our risk reporting tool and driving risk management maturity within the Commercial COO function.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

What you'll bring:

Experience in working in claims transformation, contact centre improvements and data development initiatives across risk disciplines. Deep understanding of operational risk and a good level of knowledge of conduct risk as you'll be the initial point of contact and bring in our conduct experts, where needed. Credibility and trusted risk SME with experience of applying their knowledge in a balanced way in the insurance industry. Proactive mindset, you'll know how to strike a good balance between enabling risk and control owners to manage risk activity in a self-sufficient way and knowing when to step in to get the right outcome. Insurance industry experience is essential.

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:Competitive annual salary of 90,000 - 105,000 dependent on experience Discretionary company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to tanzeela.mehjabeen@axa-insurance.co.uk.
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Who we are:

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.