Job Description

Job Introduction

As we continue our mission to make people and nature happy through chocolate, we're looking for a

Copywriter

to join our

Marketing

team on a

fixed term contract until Feb 2026

.


This is an exciting opportunity for an experienced copywriter to bring the Hotel Chocolat brand to life. From conceptualising insight-led campaigns to crafting copy across channels including email, retail, packaging, our website and beyond, you'll immerse yourself in a world of luxury, sustainable food and drink. Few things are more enjoyable to write about than chocolate - the aroma, the melt, the indulgence - and your words will help us share that joy with millions of customers.


As well as a competitive salary and a range of company benefits, you'll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

What you'll be doing....

In collaboration with the Design Team, conceptualise marketing campaigns led by human insights around chocolate. Produce high-engagement, error-free content across multiple marketing channels, reflecting our brand voice and style guidelines. Manage multiple projects with tight deadlines in a fast-paced, commercial environment. Collaborate with Design, Marketing, Digital and Trading teams on a wide range of materials, from packaging copy to campaign assets. Interpret briefs and turn them into persuasive copy concepts, presenting ideas to stakeholders. Identify opportunities to evolve our brand storytelling across customer touchpoints. Act as a brand guardian, ensuring consistency and sophistication across all communications.

Who you are...

A creative storyteller with a passion for brand building and an instinct for engaging, persuasive writing. Able to balance creativity with commercial focus, always keeping the customer front of mind. A natural collaborator who thrives in a friendly, fast-moving environment. Excited by the idea of writing about chocolate in all its indulgent forms.

Essential

At least five years' experience in B2C copywriting, either in-house or agency side, with a strong focus on campaigns and packaging. Proven ability to write digital copy for websites with an SEO focus. Comfortable working to tight deadlines in a fast-paced, dynamic environment.

Desirable

A bachelor's degree or equivalent experience in marketing or communications. Experience creating copy for international markets (e.g. the US). Previous experience collaborating closely with design teams to co-create campaigns and materials.

Who are we?

We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser(TM).


A cacao pod takes years to grow - it can't be rushed if it's going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.


Now, we're market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we're still growing... Today, we're multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.


To learn more about us and read about our People Pledge - our commitment to equality, diversity and inclusion - click here: hotelchocolat.com/uk/engaged-ethics/our-people.html