Job Description

The Corporate Debt Team are responsible for collecting the following debts owed to The Council: Council Tax arrears, Housing Benefit Overpayments and Sundry Debts including Adult Social Care.



Reporting to the Senior Billing & Debt Officer (Corporate Debt), the Corporate Debt Assistant will maintain a high standard of customer care and assist with all aspects of the recovery of unpaid debts owed to the Council in a timely manner.

Organisation

Cheshire West and Chester Council

Location

Ellesmere Port

Job Category

Finance

Grade

CWAC NJC - Grade 6

Salary Min

28,598 per annum

Salary Max

31,022 per annum

Hours per week

37

Weeks per year

52.143

Employment Type

Permanent

Closing Date

25/01/2026

Ref No

W4338

Documents

Cheshire West and Chester Council is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.



The role of Corporate Debt officer involves a great deal of multitasking and customer contact.

You will be required to actively pursue and collect outstanding monies owed to the Council specifically in respect of Council Tax, Sundry Debt (including Adult Social Care Debt), and Housing Benefit Overpayments.



As this role will be working on Council Tax arrears recovery good knowledge of Local Authority Billing and Debt related legislation and sound understanding of Debt Recovery processes and options available is essential.



If you would like to discuss the role further please contact Kayleigh O'Brien on 01244 506998 or by email kayleigh.obrien@cheshirewestandchester.gov.uk



To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk



No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!



Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.



Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of 12.60 per hour for all contracted hours.



For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.