Job Description

Corporate Debt Officers provide an efficient, high-quality debt recovery service responsible for the billing, collection, and recovery of council tax, housing benefit overpayments and sundry debt, including Adult Social Care debt, in line with regulations and procedures.



Those working in this position ensure all action is taken to maximise collection across the varied debt types. Maintaining a high standard of customer care whilst contributing towards the reduction of outstanding debt owed to the Council.

Organisation

Cheshire West and Chester Council

Location

Ellesmere Port

Job Category

Corporate

Grade

CWAC NJC - Grade 6

Salary Min

27,269 per annum

Salary Max

30,060 per annum

Hours per week

37

Weeks per year

52.143

Employment Type

Permanent

Closing Date

30/06/2025

Ref No

W4035

Documents

Cheshire West and Chester Council is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.



The role of Corporate Debt officer involves a great deal of multitasking and customer contact.

You will be required to actively pursue and collect outstanding monies owed to the Council specifically in respect of Council Tax, Sundry Debt (including Adult Social Care Debt), and Housing Benefit Overpayments.



A good knowledge of Local Authority Billing and Debt related legislation and sound understanding of Debt Recovery processes and options available is essential.



If you would like to discuss the role further please contact Kayleigh O'Brien on 01244 506998 or by email kayleigh.obrien@cheshirewestandchester.gov.uk





To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk



No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!



Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.



Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of 12.60 per hour for all contracted hours.



For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.