Job Description

Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.


We are seeking a Corporate Lead Host to bring their high level of experience as an engaging and supportive leader to the front of house team at our client site close to Bond Street in London.


With your outstanding professionalism and strong focus on customer service delivery, you will thrive in this fast-moving environmentdemonstrating excellence to your team, our client, and visitors by setting high standards and leading by example.

Requirements for the Role:

Demonstrable current experience of at least one year working as a Reception Manager in a corporate office environment.

In depth knowledge of Microsoft Word, PowerPoint and Excel.

The ability to train, develop and upskill a team

Effective and efficient communication skills

The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks

Demonstrate strong proficiency in PowerPoint, with the ability to create well-structured presentations and the confidence to deliver them effectively in client meetings

This is a great opportunity for an enthusiastic, self-motivated candidate who enjoys leading a team to provide a welcoming and efficient guest experience to all occupiers and their guests.


As a public-facing position, this role calls for a candidate with excellent communication and customer service skills and the confidence to display them in every interaction.

This is a full time permanent role working 8am to 5pm Monday to Friday at an annual salary of 38,000. Occasional overtime may be required to support with events or meetings.

A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.

Benefits include:

28 days holiday per year inc. Bank Holidays. Employee Assistance Programme. Eyecare Vouchers. Perkbox offers. Recommend a friend scheme. Training & development opportunity.

Your responsibilities will include:

Lead by example process all guests in a polite and courteous and professional manner and ensure personal presentation is to a high standard always. Demonstrate an understanding of 5 star and VIP guest service. Suggest and implement new ideas to continually improve guest experience. Oversee the reception, managing rotas, training and shifts to ensure optimal coverage and a high performing team. Document and implement any changes to protocols and ensuring all team members are fully briefed on these amendments. Oversee the operation of a busy switchboard, manage issues, and ensure all calls are logged, actioned, and closed efficiently. Create and manage comprehensive documentation of processes to facilitate training, compliance, and continuous improvement. Support at client meetings by developing presentations and having the confidence to present monthly KPI's


Candidates who are successful after their first stage interview will be invited to a second stage interview with our client and may be asked to demonstrate their Microsoft Word and Excel skills.

Sound like the job for you? We look forward to receiving your application soon!