Job Description

We are looking for a

Corporate Receptionist

to join our Rapport team, based in London Victoria. Responsible for the ground floor reception, you will be the first point of contact for all guests entering the building, conducting visitor check-in, administration, and lobby hosting.


You will be working alongside a team of 2 Receptionists in one of our largest receptions. However, our contract extends across Victoria and London city, meaning you would be part of a team of approximately 40 Rapport Ambassadors.

Type of contract: Part-time, Fixed Term Contract until 31st of March 2026

Hours: 15 hours (Tuesday-Thursday; 10 AM - 3 PM as per the client's needs, on a shift rota basis)

Salary: 12,331 per annum

What will you get?

Financial Freedom:

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!

Secure Your Future:

Benefit from a contributory pension scheme for a stable financial tomorrow.

Health Matters:

Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.

Thrive Personally & Professionally:

Unlock endless learning and development opportunities to elevate your career!

Celebrate Excellence:

Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.

Give Back to Community:

Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

Providing a warm and professional welcome to all guests, ensuring they are acknowledged in line with brand standards. Maintaining up-to-date knowledge of building facilities to confidently guide and assist guests. Verifying that all attendees are pre-registered and confirming unnamed bookings on the day of the event. Responding promptly and professionally to enquiries and requests in person, by phone, or via email. Offering support across multiple buildings based on operational needs.

The ideal candidate will

Share our Rapport values:

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together*
Possess a confident, outgoing personality with the ability to quickly build rapport with key stakeholders, including internal teams, external partners, and VIPs. Demonstrate strong verbal and written communication skills in English. Exhibit creativity, initiative, strong organisational skills, attention to detail, and a process-driven mindset, coupled with a positive, can-do attitude. Capable of working independently as well as collaboratively within a large team environment. Maintain a high standard of personal presentation and display strong interpersonal skills. Show a genuine passion for delivering exceptional guest service in all interactions. Ideally, bring prior front-of-house experience from a luxury hotel, premium airline, or high-end corporate setting.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.


We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.


Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.