Job Description

Veterinary Receptionist - Part Time
Deane Vets, Taunton, Taunton, South West
Discipline: Non-clinical Support
Full Time
Up to 25,396 pro-rata

We are looking for a Part time Saturday Veterinary Receptionist to join our friendly team at Deane Vets in Taunton, Somerset. We are looking for exceptional client care and patient care to be delivered at every visit.
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The Receptionist role includes the following responsibilities:

Warmly greeting clients and their pets with a friendly, compassionate, and helpful demeanor Efficiently managing the diary to maximize appointment slots, handle online bookings, and address emergencies while maintaining client records in compliance with GDPR Performing general administrative tasks, including training for your role Answering busy phone lines, emails, and other client communications with professionalism Registering clients for the Pet Health Club Processing payments, cashing up at the end of the day, managing client orders, and handling repeat prescription requests Unpacking orders and maintaining stock levels Ensuring a clean, organized, and welcoming reception, waiting area, and consulting rooms Keeping up with ongoing online company training

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About Us

We are a friendly, caring and progressive small animal practice on the edge of Taunton. We are within easy reach of the coast, or the Big Smoke of Bristol or Exeter. We offer forward looking veterinary care with great facilities, in a calm professional environment where team support is paramount. You would join a team of 3 Receptionists, 6 Veterinary Surgeons, 8 Registered Veterinary Nurses. Teamwork is very important to us with frequent meetings, support and advice. We are a thriving GP practice but with plenty of scope for developing specialist interests and advancing skills.###

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Applicant requirements

We are looking for a Veterinary Receptionist who has experience working in a busy vet practice. The role will suit a positive, proactive and supportive individual, who has excellent communication, organisational and attention to detail skills who enjoys a busy customer forward facing client care role, you will be the sole receptionist on a Saturday with the support of our Veterinary Nurses.
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Your shift pattern

This is a part-time, permanent position, working 10 hours per month, 2x Saturdays a month, 8 am - 1 pm.###

In addition to a competitive salary, you will benefit from:

6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care


As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Deane Vets, Taunton
Wellington New Road, Taunton, Taunton, TA1 5LU, United Kingdom

Animals treated

Small animals