Job Description

Correspondence Agent

Join us as at A Join Ardent Credit Services ltd as a Correspondence Agent, in our Kirkby, Knowsley office. We are proud to work on behalf of some of the world's largest creditors and even prouder of our friendly working environment.

Salary: 26,250 per annum.

Benefits to you

We offer a range of programmes and benefits to help our people, and their families stay healthy and happy, including:


Cycle to Work, Electric Car, Dental and Health Plan, Company Pension Plan and Colleague Assistance Program.


We also offer 100's of discounts on shopping, days out, restaurants, cinema, holidays and much more.

Holidays

Holidays start at 21 days (rising to 25 days) plus 8 bank holidays,

Job Overview

On a day-to-day basis you will work pro-actively as part of an experienced team responsible for the timely resolution to customer queries and will support the collections department to ensure the right outcome is achieved for the customer, our clients and ourselves. We are looking for an individual who can multi-task and can use a wide range of different methods to communicate with our customers such as 2-way SMS, email, and, letters, whilst adhering to compliance and regulations. We have full time roles available, and the current working hours are as follows:


Monday-Friday 9am-5:30pm

Hybrid Working Opportunities

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies.


we provide free on-site parking, bike storage and shower facilities.


It's our people that make us a truly exciting and inclusive place to work - a place where you can let your skills shine. If you would like to find out more, you can find this at the Ardent Credit Services Website.


We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our 'Privacy Notice & Cifas Fair Processing Notice for Candidates' which is available at the Phillips-Cohen UK website.


COVID-19 considerations:

We're following guidance to ensure our workplace is COVID safe.