Job Description

#

Council Tax Assistant x 3 posts (CDC)

location_on
Civic Office/Hybrid
09/07/2025


Council Tax Assistant x 3 posts (CDC)


The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.


Job details

Salary

Grade 6, 25,175 - 25,983 (pay award pending)

Contractual hours

37

Basis

Full time

Region

Doncaster

Job category/type

Administration/Clerical

Date posted

24/06/2025

Job reference

REQ20447

Job description

Based at: Civic Office, Doncaster

Salary details: Grade 6, 25,175 - 25,983 (pay award pending)

Contract Type: Permanent

Hours: Full time, 37 hours per week

Flexible working arrangements: flexi-time

Closing date: 9th July 2025

Do you have a positive approach to work and enjoy the challenge of a busy role?



We have an opportunity for you.

We are currently recruiting for three permanent Council Tax Assistants to assist in the maintenance of account records for Council Tax; making arrangements for the recovery of Council Tax; dealing with correspondence; and dealing with the public both on the telephone and at the One Stop Shop.

The successful candidates will be given full training to be able to deal with all aspects of the billing and collection of Council Tax, helping to maximise income collection for the Council.

We are seeking to recruit a hard- working, friendly and motivated individuals to work within the Revenues Section, with good communication and computer skills, along with the ability to work under pressure, to achieve workload targets and provide an essential and valuable service to our customers.

Previous experience of dealing with customers in a busy finance environment is desirable as a large part of the roles involve customer interactions over the telephone.



In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.

Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.

Shortlisting 10th & 11th of July 2025 and interviews week commencing 21st July 2025.

For further details please contact: Steve Woods, at steve.woods@doncaster.gov.uk or Sara Goldsmith, at sara.goldsmith@doncaster.gov.uk.



If you require support with completing the application or with interview skills in general, please contact the Advance team via email advanceemploymenthub@doncaster.gov.uk or visit their website www.advancedoncaster.co.uk for further details.


Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.


City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.
Council Tax Assistant x 3 posts (CDC)