Job Description

This role involves supporting vulnerable children and young people to escape county lines exploitation,

Responsible to:

County Lines Team Manager

Responsible for:

Supporting the team of Caseworkers daily, Working as part of a team that supports children and young people to move away from county lines involvement and the associated exploitation, carrying a caseload of clients and participating in out of area 'Rescues' of young people in custody

Hours:

Full Time, 35 hours per week

(occasional evenings and weekends may be required)

Fixed-term contract until 11/10/2026

Grade:

Band 3

Location:

Cardiff

Holiday:

30 days + bank and statutory holidays (pro-rated if part time)

Salary:

27,000 per annum
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Monday, 13th October 2025 at 9.00am
Interviews to be held on 20th October 2025




Please note this role requires Enhanced Children with the Child Barred List
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


County Lines is a phenomenon in which criminal drug dealing operations are expanding their operations outside of the larger cities, taking over drug markets in smaller towns. Gangs target vulnerable children and young people and coerce them to transport and distribute mainly Class A drugs into areas where there is less police presence, less competition and high demand for their product.


Young people and children - some of no more than 10 years old - are distressingly the victims of this new economy. Lured by the promise of affection and money, these vulnerable young people are being exploited into 'running' the drugs to establish new, lucrative markets in other towns. The harsh reality they experience is far removed from the initial promises of status and material rewards.


On the one hand, if they are caught by the authorities they may be criminalised. On the other should they be caught by a rival gang, they may be robbed and assaulted, sometimes killed. These activities are creating spikes in acquisitive crime, as users raise money to buy drugs, and lead to increasing numbers of missing children and cases of Child Sexual Exploitation (CSE).


Whilst County Lines is increasingly recognised by the police and local authorities as a growing problem, currently there is rarely a single agency capable or willing to tackle the issue. The children and young people involved are often arrested when they are away from their home areas, they can receive a poor service as they are not the responsibility of local social services. Yet conversely because they have not committed offences in their own areas, Youth Offending Services in their home areas are often unaware of their activities and therefore unable to intervene. This service offers them an escape route from the insidious crime, violence and isolation that they are being exposed to.


Young people will be met either in their home area or in regional towns when appropriate and taken back to their home. We will especially target young people just after they have been arrested as this represents the crucial 'reachable' moment when they are most susceptible to change- this is referred to as the 'Rescue' element of the service. The service will work with young people for approximately three months when, depending on their local connection, they may be referred to other agencies, both statutory and VCS, and linked into specialist support services such as Social Services, Youth Offending Teams, Substance Misuse, and Mental Health.


The service will help them navigate the complex array of housing (re-location to a new area away from negative influences), finances, education and other services; progressing to a place where they are ready to pursue positive activities, as part of a process of desistance.


The service will uniquely harness the skills, knowledge and credibility of people with lived experience; professionally trained by St Giles Trust and filled with a passion to prevent other young people making the mistakes that they once did.


Working for this service you will be part of a team, a regional service and an organisation that is at the forefront of working with young people to reduce the huge harms caused by county lines. You will be at all times mindful of, and promote St Giles' organisational Vision, Mission, Values and strategic aims.

(1) Key Deliverables

-------------------------

To lead by example; to be a positive role model to the team of caseworkers and escalate concerns to the Team Manager or St Giles Trust Regional Manager. Hold 1:1's monthly with Caseworkers and regular meetings with the team. To work closely with the Team Manager and St Giles Trust Regional Manager to ensure the team can work effectively. Support and develop Caseworkers in their daily roles. To assess referred clients, with reference to St Giles Trust assessment practices. To produce support plans and risk management plans based on assessments. To promote inter-agency collaboration in the assessment and planning process, and to include appropriate agencies in the delivery of the service. To develop and maintain relationships with referral agencies, including police, Youth Offending Teams, Integrated Offender Management, Prison / Young Offender Institutions and local authorities, ensuring a steady flow of appropriate referrals onto the scheme. To liaise closely with other St Giles teams with reference to referrals, avoiding duplication. To be part of a rota to cover an out of hours duty phone, giving advice to those who ring (mainly agencies) and promoting the use of the 'Rescue' element of the project To take part in the 'Rescue' element of the project- this will involve travel out of area to collect young people, usually from police custody, and bring them to a place of safety in their home area, or a suitable placement, using the journey time to build a positive relationship. To develop and maintain relationships with regional agencies, including police and social services, in areas where identified county lines activity is taking place. To deliver a holistic support service working independently or with colleagues as the situation dictates; providing a practical service that will include social support, housing support, accompanying to appointments, education, training and employment options, benefits work, debt advice, support with phone and internet connectivity, appearing in court, DIY work and cleaning. To close cases efficiently and positively, developing a survival plan for the client that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future. To have links with agencies providing services to the client group, to be aware of referral routes and to actively promote good partnerships and effective joint working. To promote the value of lifestyle changes to the client group. To assist with providing monitoring information and the evaluation of the project. To maintain accurate records of casework and data collection. To implement the policies and procedures of St Giles Trust currently in force. To attend and engage positively with training as required, this includes mandatory training such as Safeguarding and Prevent and other training agreed with your manager To carry out any other similar duties as required, including providing support to other St Giles Trust projects on occasion.

(2) Person specification

-----------------------------


When completing your application form please address the points marked with (A) set out below.

Experience

Experience of managing or holding a role with added responsibilities. Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with 'high risk', vulnerable children, young people and/or families (A) Substantial experience of providing support, advice and advocacy and communicating the needs of clients to other professionals (A) Substantial experience of assessing the needs of children and young people who are at risk of significant harm (A) Experience in working as part of a multiagency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project (A) Experience of using support plans, to enable people to successfully access support services (A) Substantial experience of engaging successfully with 'challenging' young people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) Substantial experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation (A) Proven experience of working in a high intensity environment, with an ability to effectively manage your own wellbeing

Qualifications

To have a relevant qualification to a good standard or be working towards one. (This includes any recognised qualification of 'A' Level standard or above in any aspect of social care, advice work, youth work etc.)

Knowledge

A knowledge of relevant services for young people and their families in the service provision area Knowledge and an understanding of issues facing this client group such as youth offending, knife crime, social exclusion and isolation, child criminal exploitation, adverse childhood experiences and trauma (A) Knowledge of anti-discriminatory working practices, and the implications of both within the working environment. Application of diversity awareness and unconscious bias in the workplace

Skills & Abilities

Ability to be a flexible and co-operative member of a team Ability to lead by example The ability to use and develop monitoring systems to record all aspects of the project including; actions, outcomes and referrals (A) Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular the barriers faced by people with lived experience

Attitude

Proactively emotionally resilient Commitment to consultative & collaborative ways of working. Commitment to and understanding of safeguarding and professional boundaries Respect for the values and ethos of St Giles Personal and professional integrity Positive attitude towards staff and our volunteer Peer Advisors

Uwch Weithiwr Achos Llinellau Cyffuriau CLiC

27,000 - 31,000 y flwyddyn (Dylai ymgeiswyr llwyddiannus ddisgwyl cael eu penodi ar fan cychwyn y raddfa gyflog. Dim ond ar gyfer ymgeiswyr eithriadol sydd a thystiolaeth gref o brofiad perthnasol y bydd cyflog uwch yn cael ei ystyried)

Amser Penodol tan 11/10/2026

Lleoliad: Caerdydd

Bydd y swydd hon yn gofyn am fetio er mwyn gallu gweithio mewn gorsaf heddlu - NPPV2 Lefel Llawn.

Cyf: CLS-251

A ydych chi'n unigolyn llawn egni, uchelgeisiol, rhagweithiol a thosturiol ac am wneud gwahaniaeth sylweddol i fywydau plant a phobl ifanc sy'n agored i niwed? A ydych wedi cael profiad personol o'r System Cyfiawnder Troseddol neu hanes profedig o ymgysylltu'n gadarnhaol a throseddwyr ifanc neu grwpiau eraill sy'n agored i niwed?


Os felly, mae St Giles yn chwilio am Weithiwr Achos i ymuno a'u tim Llinellau Cyffuriau, lle byddwch yn chwarae rhan ganolog yn ein prosiect arloesol.

Ynghylch Ymddiriedolaeth St Giles

Elusen uchelgeisiol, wedi'i hen sefydlu sy'n helpu pobl sy'n wynebu helbulon i ddod o hyd i swyddi, cartrefi a'r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos yw ein cred bod pobl sydd a phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.


Mae'r term Llinellau Cyffuriau yn cyfeirio at y ffenomenon o werthwyr cyffuriau troseddol yn ehangu eu gweithrediadau y tu allan i'r dinasoedd mwy, gan gymryd drosodd marchnadoedd cyffuriau mewn trefi llai. Mae gangiau'n targedu plant a phobl ifanc sy'n agored i niwed ac yn eu gorfodi i gludo a dosbarthu cyffuriau Dosbarth A yn bennaf i ardaloedd lle mae llai o bresenoldeb gan yr heddlu, llai o gystadleuaeth a galw mawr am eu cynnyrch.

Ynghylch y cyfle cyffrous hwn

Fel rhan o'r rol ganolog hon byddwch yn cyfeirio cleientiaid, gan gymryd i ystyriaeth arferion asesu Achub ac Ymateb Ymddiriedolaeth St Giles. Bydd angen i chi hefyd gynhyrchu cynlluniau cymorth a phroses rheoli a chynllunio risg, a chynnwys asiantaethau priodol wrth ddarparu'r gwasanaeth.


Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, yn gweithio'n annibynnol neu gyda chydweithwyr, a fydd yn cynnwys darparu cymorth cymdeithasol a thai, opsiynau addysg, hyfforddiant a chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, ac ymddangos yn y llys. Mae datblygu a chynnal perthynas gref ag asiantaethau rhanbarthol gan gynnwys yr heddlu a'r gwasanaethau cymdeithasol yn agwedd allweddol ar y rol.

Yr hyn rydym yn chwilio amdano:

Profiad personol o'r system cyfiawnder troseddol, profiad personol o'r materion sy'n wynebu'r gr?p cleientiaid hwn a/neu brofiad o weithio gyda phlant, pobl ifanc a/neu deuluoedd 'risg uchel' sy'n agored i niwed. Profiad o ymgysylltu'n llwyddiannus a phobl ifanc 'heriol' Profiad sylweddol o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu'n effeithiol, anghenion cleientiaid i weithwyr proffesiynol eraill Sgiliau TG cryf, yn enwedig MS Office, a'r gallu i weithio gyda chronfa ddata achosion Y gallu i ddefnyddio a datblygu systemau monitro i gofnodi pob agwedd ar y prosiect Gwybodaeth am ac ymrwymiad i ddiogelu arferion a pholisiau, a'r gallu i hyrwyddo diogelu ymhlith cleientiaid a chydweithwyr sy'n agored i niwed.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, mynediad i oruchwyliaeth glinigol, benthyciad tocyn teithio tymor a llawer mwy.

Byddwch yn ymwybodol y bydd gofyn i ymgeiswyr llwyddiannus gwblhau cymhwyster Lefel 3 mewn Cyngor ac Arweiniad fel rhan o'u cyfnod prawf ar gyfer y rol hon oni bai bod ganddynt gymwysterau cyfatebol eisoes

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.


Am ragor o wybodaeth, neu i ymgeisio, ewch i'n gwefan trwy glicio ar y botwm 'Ymgeisio'.


Nodwch y bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

Dyddiad cau: 13 Hydref 2025 am 9 y.b. Cyfweliadau: 20 Hydref 2025 ar Teams

(3) About Us

-----------------


In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

-------------------



1.

Click HERE to download

the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Monday, 13th October 2025 at 9.00am.

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.