Job Description

1 Mabledon Place, London, WC1H 9AX


Up to 39,900 per annum DOE

Job Title:

Courier Controller

Department:

Couriers

Location:

1 Mabledon Place, London, WC1H 9AX

Contract /Hours:

Permanent, Full Time (42 hours per week)

Salary range:

Up to 39,900 per annum DOE

About us:

Sonic Healthcare

is an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the world's leading healthcare providers, specialising in pathology, radiology and primary care medical centres. We have operations in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland and New Zealand.

Sonic Healthcare UK

encompasses the two main entities in the UK, The Doctors Laboratory (TDL) and Health Services Laboratories (HSL). HSL is a partnership between The Doctors Laboratory (TDL), Royal Free London NHS Foundation Trust and University College London Hospitals NHS Foundation Trust (UCLH). HSL was formed to provide pathology services to the NHS Trusts and has expanded further to provide services to other NHS Trusts. Over 3,500 staff work at Sonic Healthcare UK, primarily under the TDL or HSL banner.

Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare. With our core laboratory based at The Halo Building in London WC1H 9AX, we also have an expanding site in Manchester as well as smaller hospital-based laboratories across the country. We maintain rigorously high standards of quality, whilst also delivering efficiencies to healthcare through careful workforce planning, pioneering technology and significant investment in infrastructure and IT.

Due to the nature of work that Sonic Healthcare UK undertakes, our clients require that Employees filling certain roles, need, as part of their on-boarding to complete a DBS Check. This role falls in to the category of requiring a DBS check (standard)

About the role:

An opportunity has arisen for a full time Courier Controller to join our team to provide a high quality, proactive and professional Courier Controlling service for The Doctors Laboratory.
You are expected to provide a high quality, proactive and professional Courier Controlling service for The Doctors Laboratory.

The role involves the controlling of The Doctors Laboratory Courier fleet to meet the needs of our clients efficiently and to a high service level, to process paperwork accurately and efficiently, to ensure all duties are carried out in line with standards defined by Clinical Pathology Accreditation (UK) ltd and any other regulatory body defined by the company.

You will be assisting the Courier Manager in the day to day operation of the department and the induction and training of new couriers. The position will also involve carrying out duties in line with the 'Courier Procedures Manual'.
To be considered for this role you will have experience of working within the courier field, excellent written and verbal communication skills, the ability to work on your own and as part of a team and a good standard of IT skills.

Please note: This role is a 4 on 4 off shift, and you will be expected to work weekends/Bank Holidays on a rotation in line with your shift pattern.
You will be occasionally expected to work flexible hours according to Departmental requirements, as decided by management, which will include some evenings and weekends to cover absences in the team.

Must have Controller/Logistics experience


4on 4off Shift Pattern


At TDL we offer a variety of excellent staff benefits including:

Training and development opportunities

- supporting professional development

Annual salary review

- No banding restrictions: As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.

Discounted gym membership

- we have a corporate gym membership scheme with Better Gyms

Cash healthcare plan

- cash back on a variety of healthcare costs including dentist and opticians

Sick Pay Entitlement

- 5 paid days in the first year of employment, 20 days thereafter

Permanent Health Insurance and Death in Service Cover

Life Assurance

- providing salary continuation for long term illness (six months qualifying period)

Employee Assistance Programme

- supporting staff wellbeing

Season Ticket Loan Scheme

- interest free loan for the cost of annual travel ticket

Perkbox

- Access to additional staff perks and benefits such as high street discounts

Company Pension Scheme -

company and staff contributions which increase with service

Competitive annual leave allowance

- 23 days

Flexible working hours

- we support and offer flexibility around shift patterns and working schedule
Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required.

We respect and value the diversity of our staff and welcome applications from diverse communities.

PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA


Vacancy ID : 038167 Closing Date : 03-Feb-2026


Contact Person : Ed Thompson Contact Email : edward.thompson@tdlpathology.com