Job Description

Job Title: Course Administrator, Office Support and General Assistant

Introduction

We are looking for an excellent administrator and organiser that can enable the smooth running of our courses from first contact through to qualification. Training will be given to enable you to answer questions and handle enrolments and ongoing questions. We need someone that is self-employed and will invoice on a monthly basis. The ideal candidate will be comfortable working remotely and also travelling to the office now and again.

This position is interesting and varied and although it is part-time, there is the opportunity for the right person to grow the role into a more permanent and full-time position (if wanted).

Duties:
- Liaising with the tutors and gathering information assist with various administrative tasks, including data entry, and organising documents
- Provide support to the team by scheduling appointments, coordinating meetings, communicating messages and managing calendars
- Handle incoming and outgoing email correspondence and answer customer queries
- Perform general office maintenance tasks
- Process invoices and subscriptions
- Support other team members with ad-hoc tasks and projects as assigned

Skills and Knowledge Required

Proven experience in an administrative, PA or office support role required (ideally in an educational/training setting, although this is not essential) Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications Excellent organisational skills with the ability to prioritise tasks and meet deadlines Knowledge of social media platforms and the ability to liaise with the social media team is ideal The ability to stay a step ahead with the organisation's schedules and key dates and times in the training year and liaise with the team Strong attention to detail and accuracy in all work performed Effective communication skills, both written and verbal Ability to work independently as well as part of a small team Professional with a positive 'can do' attitude and the ability to use existing knowledge and skills to develop present systems Excellent customer service skills
Note: We are looking for someone who is passionate about growing and developing their role and staying long-term. Please do not apply if you are looking for a temporary position.

If you meet the requirements above and are interested in joining our team, please submit your resume along with a cover letter highlighting your relevant experience and include a statement as to why you think you would be perfect for the position. We look forward to reviewing your application.

Job Types: Part-time, Temp to perm

Pay: 15.00 per hour

Expected hours: 15 - 20 per week

Additional pay:

Performance bonus
Schedule:

Monday to Friday
Application question(s):

Why do you feel that you are the ideal candidate for this job?
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 5 years (required) Administrative: 5 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: Hybrid remote in Monmouth NP25 3SR