The Course Co-ordinator will work within the business administration team and is responsible for day to day admin across the business, providing essential administrative support across all areas of the business. You'll work in a team to be part of ensuring that office systems run efficiently, data is managed accurately, and communication flows seamlessly within the team and with our clients
Responsibilities
Stationary checking and ordering
Communicate professionally with clients through phone, email, and messaging channels, managing inbound and outbound inquiries effectively.
Handle all incoming calls with professionalism and exceptional customer service.
Co-ordinate courses
Record learners' attendance and communicate
Preparing printing for all short courses
Process and file all documentation
Certification claiming
Registering learners across all provisions
Organise meetings, prepare agendas, and take minutes as required.
Review and operate monthly compliance reports
Invigilation of exams
Review incoming data and prepare of courses
Operation of the front desk
General housekeeping of the business
Ensure training rooms are presentable for customers
Follow up and input compliance information
Input and monitor the parking portal
Monitor and oversee the admin inbox
General scanning, printing and shredding
Manage the company shared calender
File certification and notify customers
Review all pre-information and ensure the needs are in place
Experience
Proven experience in a coordination role or similar position is preferred.
Strong presentation skills with the ability to engage an audience effectively.
Excellent communication skills, both verbal and written, with a focus on clarity and professionalism.
Proficiency in Adobe Captivate or similar software is a plus, showcasing your ability to create interactive content. If you are passionate about coordinating projects and have the skills required for this role, we encourage you to apply and become part of our innovative team!
Job Type: Full-time
Pay: 24,420.00-26,000.00 per year
Work Location: In person
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