Job Description

Course Delivery and Administrative Coordinator
Location: Birmingham
About Us
PerpetuityARC, a Mitie PLC company, is a recognised leader in Security Management training. We deliver high-quality educational programmes to commercial practitioners through both online and classroom formats, ranging from Level 2 qualifications to full MSc degrees.
As we continue to expand we will shortly be opening a new Training Centre in Birmingham, and are seeking a proactive and detail-oriented individual to join our team in a pivotal support role.
This position is ideal for a recent MSc graduate or a professional seeking to transition into the education sector from within the Security Management field.
Role Overview
Reporting to the Learning & Development Manager and working with the MSc Academic Programme Team Leader, you will provide comprehensive support across a range of academic and operational activities. You will also deputise for either manager during periods of absence, ensuring continuity and high standards of delivery.
Key Responsibilities

• Contribute to the development, implementation, and evaluation of training programmes.
• Advise prospective learners on course suitability and entry requirements.
• Provide academic support to learners via email, telephone, and virtual platforms.
• Coordinate and participate in assignment marking and internal quality assurance processes.
• Assist in the administration and delivery of the MSc programme.
• Maintain accurate records and ensure compliance with academic standards.

Candidate Profile
Essential Qualifications & Skills:

• MSc in Security Management or a related discipline (e.g., Criminology, Risk Management).
• Strong organisational and time management capabilities.
• Excellent written communication and attention to detail.
• High level of proficiency in Microsoft Office applications.
• Effective interpersonal and relationship-building skills.
• A flexible, positive, and professional approach to work.

Desirable (but not essential):

• Teaching and/or assessor qualifications.
• UK driving licence and access to transport.

What We Offer
This is an exciting opportunity to join a forward-thinking organisation with a reputation for excellence in its field. You will gain valuable experience in academic programme coordination and learner engagement, while contributing to the growth and success of a respected training provider.
Interested?
If you are passionate about education and security, and ready to take the next step in your career, we encourage you to apply and become part of our dynamic team.

Skills Required