Job Description

About Us

Isabella's Homes Ltd is a leading provider of 24/7 supported living services, specialising in mental health. Our mission is to empower individuals to lead fulfilling and independent lives through compassionate and person-centred support. We are committed to excellence in care and continuously strive to improve the quality of life for the people we support. We are now looking for a dedicated Registered Manager to operate across several of our IBH locations.

Job Purpose

The Registered Manager will be responsible for the operational management of three services, ensuring the delivery of high-quality, person-centred care that complies with regulatory requirements. You will lead a dedicated team, drive service improvements, and ensure that each service operates to the highest standards of care and safety.

Key Responsibilities

Service Leadership & Management:

Oversee the day-to-day running of three supported living services, ensuring efficient and smooth operations. Ensure compliance with CQC regulations, safeguarding, and best practice standards. Develop and implement service improvement plans, ensuring quality care and positive outcomes for service users.

Compliance & Quality Assurance:

Maintain full compliance with CQC standards and other regulatory frameworks across all three services. Conduct regular audits, risk assessments, and quality checks to ensure ongoing improvement and regulatory compliance. Lead the services in preparation for inspections, striving to achieve and maintain 'Good' or 'Outstanding' CQC ratings. Conduct regular audits, risk assessments, and quality checks to ensure ongoing improvement and regulatory compliance. Lead the services in preparation for inspections, striving to achieve and maintain 'Good' or 'Outstanding' CQC ratings.

Leadership & Team Development:

Provide leadership and supervision to your teams across the three services, ensuring staff are well-trained, supported, and motivated to deliver exceptional care. Conduct regular performance reviews, appraisals, and staff development plans. Recruit and retain high-quality staff, ensuring the team is equipped to meet the needs of service users.

Person-Centred Care:

Ensure that personalised care plans are developed, reviewed, and updated regularly for all service users. Promote independence and well-being, maintaining dignity and respect in care delivery. Engage with service users, families, and external professionals to ensure collaborative and person-centred support.

Financial Management & Resource Allocation:

Manage the financial performance of the three services, ensuring budgetary control and financial sustainability. Allocate resources efficiently, balancing financial constraints with high standards of care delivery. Identify opportunities for growth and development within the services, ensuring financial viability.

Crisis Management & Problem Solving:

Address any challenges, concerns, or incidents within the services promptly, ensuring continuity of care and service quality. Take a proactive approach to mitigating risks and resolving conflicts within the services.

Stakeholder Engagement:

Build strong relationships with external agencies, local authorities, healthcare professionals, and families. Represent the services in multi-disciplinary meetings, ensuring service users' needs are well-advocated. Regularly update stakeholders on service performance, improvements, and developments.
Join us and take the lead in shaping outstanding supported living services across our locations! Schedule:

8 hour shift Day shift Monday to Friday Overtime On Call ROTA 2 -3 weeks per month

The above list is not exhaustive, and the successful candidate will be expected to carry out any tasks that are within their capacity to assist the needs of the business.

Essential skills include:

10+ years of experience in a Registered Manager role or equivalent, with extensive knowledge of managing multiple services. Proven experience in managing supported living services, particularly for individuals with complex needs. In-depth knowledge of CQC standards and regulations, with a track record of achieving and maintaining 'Good' or 'Outstanding' ratings. Relevant qualifications in health and social care, such as NVQ Level 5 in Leadership and Management or equivalent. Strong leadership, organisational, and financial management skills. Excellent communication and interpersonal abilities.

Highly desirable skills include:

Drivers Licence

Personal skills

Strong passion for delivering person-centred, high-quality care. Proven leadership and team management skills, with the ability to inspire and motivate staff. Excellent problem-solving and decision-making abilities, particularly in crisis situations. High attention to detail and commitment to continuous service improvement.

Pay & Benefits

Competitive salary Opportunities for professional development and career progression A supportive and collaborative working environment within Isabella's Services Access to 24/7 Employee Assistance Program and Wellbeing Support Company Pension Scheme Performance Bonus Company Events Employee discount scheme - Blue Light Card
Job Types: Full-time, Permanent

Pay: From 40,000.00 per year

Benefits:

Company pension Employee discount Health & wellbeing programme On-site parking Referral programme Sick pay Store discount Transport links
Work Location: In person