Job Description

We are seeking an experienced and values-driven

Registered Manager

to lead our adult residential service in Wolverhampton.
This role requires a compassionate leader with a strong understanding of

CQC compliance

,

mental health recovery

, and

person-centred care

. You'll be responsible for operational management, staff leadership, clinical governance, and quality assurance to ensure safe, effective, and empowering support for residents with mental health and personal care needs.

Key Responsibilities

Lead and inspire a multidisciplinary team to deliver person-centred, trauma-informed, and recovery-focused care. Act as the CQC-registered manager, maintaining full compliance with

CQC KLOEs (Safe, Effective, Caring, Responsive, Well-Led)

. Oversee quality audits, governance systems, and action plans to drive continuous improvement. Manage resident assessments, care planning, medication administration, and risk management. Promote resident independence, wellbeing, and meaningful engagement. Lead on safeguarding (DSL), health & safety, infection control, and regulatory reporting. Oversee staff recruitment, training, supervision, and professional development. Maintain accurate documentation, audits, and compliance records. Build strong partnerships with families, professionals, commissioners, and community agencies. Monitor budgets, occupancy, and resources to ensure operational and financial sustainability.

Essential Skills & Experience

Level 5 Diploma

in Leadership and Management for Health & Social Care (Adults) or equivalent.

3-5 years' management or deputy experience

in adult residential or mental health care. Proven record of achieving

positive CQC ratings

and maintaining full compliance. Strong understanding of:

CQC Fundamental Standards

Mental Capacity Act 2005

Mental Health Act 1983

Care Act 2014 (Safeguarding Adults)

Health & Safety at Work Act 1974

GDPR & Data Protection

Experienced in audits, medication management, and financial governance. Confident leadership, staff management, and performance development skills. Excellent communication, decision-making, and problem-solving abilities. IT-literate with digital care systems and report writing experience.

Desirable

Experience managing complex or dual-registered mental health services. "Train-the-Trainer" or coaching qualification. Experience supporting residents with dual diagnosis (mental health & substance misuse). Experience with service development, commissioning, or tenders.

Performance Objectives / KPIs

Achieve and maintain a

"Good" or "Outstanding" CQC rating

. 100% compliance in audits, safeguarding, and medication management. Strong staff retention and full training compliance. Demonstrable evidence of continuous service improvement and innovation. Positive resident and family satisfaction outcomes.

Pre-Employment Checks

All appointments are subject to:

Enhanced

DBS check

Satisfactory references Verification of qualifications and

right to work in the UK

Job Types: Full-time, Permanent

Pay: 45,000.00-50,000.00 per year

Work Location: In person