Job Description

Job Introduction

An opportunity is available for a Craft Attendant based in Devon covering Exeter and Torquay.


The successful candidate will be required to contribute with the repair, replacement, construction and alteration of assets.


Progression opportunities may be available for someone who demonstrates a desire to learn and undertake new tasks. This will be dependent on business need.


To apply, you'll need to have English GCSE (1-9 / G-A) or equivalent qualification deemed to be at the same level in this subject, such as Functional Skills.

Evidence of your qualification will be required prior to appointment.

Main Responsibilities
Ensure before commencing work you understand the task/s that you have been instructed to undertake; Promote and demonstrate a culture of Health Safety & Quality at all times Preparation of the work site. Erect signs and barriers. Excavate, lay cable and backfill. Excavate pole and stay holes. Fix meter boards, meters and cut-outs. Make single phase service term in cut out dead Make 3 phase service term in cut out dead Use mini excavator. To provide first aid where required in accordance with training. Maintain tools, equipment, materials and vehicles in a safe condition. Assist other team members. Assess the potential impact of a specific work activity on customers. Minimise the adverse impact of own activities on customers. Advise customers affected of the impact of own activities. Resolve customer complaints, wherever possible directly. Assess site risks, and take action to remove or avoid those risks. Comply with safety instructions, use protective equipment and wear protective clothing. Report all accidents and incidents

The Ideal Candidate

The work involves being away from the depot in and around the area, often in a team of two people. The environment requires you to be able to react quickly, decisively and responsibly. You will also need to be flexible in your approach to assist the team in meeting its objectives. The role is suitable for someone who enjoys the demands of a physical outdoor environment.


You will need to be mobile throughout the area and you may also be required to undertake out of hours standby duties, therefore a full driving licence is desirable.


Some electrical experience would be an advantage, however full training will be given.


Operationally we require you to live within approximately 30 minutes of the depot you are applying for. This can be 30 minutes from either the Exeter or Torquay depot, but please note frequent travel across both locations will be required.


National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.


About The Company

Joining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

26 days paid leave plus 8 bank holidays, up to 28 days with continuous service Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%) Annual Share Save plan Contributory private healthcare scheme for you and your family Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services Free on-site parking at all our main sites

Things you need to know


As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk


Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.

We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.

About Us

We're National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.


National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.