We are Caterpillar Crafts - a passionate and creative small business specialising in cross stitch and crochet, offering unique kits and supplies for craft enthusiasts. As a modern crafts brand with a big heart, our mission is to inspire creativity and bring the joy of stitching to a growing online community.
Overview:
The Fulfilment Assistant provides essential day-to-day support to the Operations team, covering the fulfilment of all online and wholesale orders and working together to help deliver a united vision. We're looking for a highly motivated, natural problem-solver, who is hard-working and creative at heart.
Key Responsibilities:
Preparing and fulfilling all online orders in Shopify and Royal Mail Click & Drop
Preparing and fulfilling all wholesale orders in Faire
Performing stock checks and quality checking deliveries
Keeping the office tidy, clean and organised
Additional tasks (as required) assisting the production, customer service and social media teams.
Skills and Experience:
Comfortable multi-tasking and working to deadlines in a fast paced environment
Excellent attention to detail
Strong organisational skills
Proactive and self-motivated with good communication
Ability to work in a team and on your own
Knowledge and understanding of crafts
Minimum 2 years' hands?on experience in order fulfilment, packing, dispatch, or ecommerce platform operations
What we offer:
A positive, creative and flexible working environment with regular free social events
Be part of an experienced, hard-working team with opportunities for development
Freebies on birthdays, for every year of employment, and staff discount
On-site parking
Pension scheme
How to Apply:
Send us an email at Katherine@caterpillarcrossstitch.com with "Fulfilment Assistant" in the subject line with your CV and tailored covering letter outlining why you're perfect for the role.
Job Types: Full-time, Permanent
Pay: 23,500.00-26,000.00 per year
Benefits:
Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Application question(s):
Do you live in Coventry or Warwickshire?
Do you have your own car and full UK driving license?
Please summarise why you would be perfect for the role?
Experience:
Fulfilment/ecommerce: 2 years (preferred)
Language:
English (required)
Work Location: In person
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