Job Description

Job Title:

Creative Media Support Technician

Posting Start Date:

17/11/2025

Job Id:

1885

School/Department:

Information, Journalism & Communication

Work Arrangement:

Full Time (On site)

Contract Type:

Permanent

Salary per annum ():

25,249 - 26,707

Closing Date:

07/12/2025
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.



We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

Overview

Reporting to the Senior Creative Media Technician in The School of Information, Journalism and Communication you will provide advice and support to students and staff on the use of a wide range of portable recording equipment. You will be confident in the use of Adobe Creative Cloud Applications including Adobe Premiere & Photoshop. You will be familiar with camera and audio equipment and be responsible for ensuring portable equipment is maintained and in good working order before being used by staff and students.



You will manage the Media Store, ensuring that the booking system works smoothly issuing equipment to students and overseeing its return. You will contribute to the creation of user support documentation and provide support in the delivery of training for both staff and students. You will support the Senior Creative Media Technician with radio and TV Studio productions and assist in maintaining the equipment in these spaces You will keep abreast of developments and contribute to the development of the service in line with technical developments.

Main duties and responsibilities

Provide specialist front-line support to staff and students using the Media Store resources and facilities, providing a positive student experience. Provide support in the delivery of workshops and other training sessions in the use of media production understanding the different approaches and techniques required to demonstrate equipment to different audiences. Maintain equipment in the Media Store and oversee the equipment booking system, ensuring the equipment we have is in good working order. Manage the Media Store ensuring processes needed to loan equipment to students make the best use of equipment available and students are aware of how to handle and store equipment whilst in their possession. Provide pre-agreed demonstrations to groups of students in the use of equipment allocated by the Media Store. Work collaboratively with colleagues on media production projects and tasks including live events and workshops. Working with the Health and Safety Officer, ensure the storage and maintenance of Media Store equipment meets University Health and Safety Regulations. Develop and produce documentation and user guides to support staff and students using specialist equipment. Contribute to the implementation of relevant new technologies and services. Support the Senior Creative Media Technician during news productions in the TV Studio, Radio Studio & Media Booths and assist in the maintenance and operation of the media production spaces. Working with Creative Media Technicians, using specialist knowledge to contribute to the planning and development of technical resources in the school. Contribute to updating our library of online multimedia learning resources to support learning and teaching for all aspects of specialist technologies used in the school. Maintain electrical equipment inventory. Liaise with Estates & Facilities Management with regard to regular portable appliance testing (PAT) and undertake visual inspection of all new electrical equipment on delivery. Carry out other duties, commensurate with the grade and remit of the post

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Criteria

Essential or desirable

Stage(s) assessed at

Have a BTEC level 3 qualification (or equivalent experience).

Essential

Application


Experience of producing multimedia work and/or operating a range of recording and editing equipment (video cameras, still DSLR's, audio recorders, microphones, editing applications, etc.)

Essential

Application/ Interview


Proficient in the use of Adobe Premiere and Photoshop, familiar with audio editing software.

Essential

Application/ Interview


Experience and familiarity with Adobe InDesign, After Effects, Premiere Pro

Desirable

Application/ Interview


Effective communication skills, both written and verbal

Essential

Application/ Interview


Excellent customer service skills, with experience of responding efficiently and effectively to in person, phone and email enquiries.

Essential

Application/ Interview


Have experience of information technology and media production.

Desirable

Application/ Interview


Ability to work independently and as part of a team in order to deliver individual and team objectives.

Essential

Application/ Interview


Ability to assess and organise resources, and plan and progress work activities.

Essential

Application/ Interview


Ability to analyse and solve problems, interpret information and make recommendations.

Essential

Application/ Interview


An ability to explain technically complicated information to novice users

Essential

Application/ Interview


Ability to provide pre-agreed demonstrations to students using a diverse range of audio and video recording equipment that is available for loan.

Essential

Application/ Interview

Further Information

Grade

4

Salary

25,249 - 26,707 per annum. Potential to progress to 28,778 through sustained exceptional contribution.

Work arrangement

Full-time

Line manager

Senior Creative Media Technician


For informal enquiries about this job contact Michael Brennan, Senior Creative Media Technician: on m.t.brennan

@sheffield.ac.uk

Next steps in the recruitment process

It is anticipated that the selection process will take place on w/c 8 December. This will consist of an interview and tour of the specialist spaces. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact ijc-operations@sheffield.ac.uk .

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision ().

What we offer

A minimum of 38days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more. Flexible working opportunities, including hybrid working for some roles. Generous pension scheme. A wide range of discounts and rewards on shopping, eating out and travel. A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women's and Parent's networks). Recognition Awards to reward staff who go above and beyond in their role. A commitment to your development access to learning and mentoring schemes; Technical Career Route A range of generous family-friendly policies + paid time off for parenting and caring emergencies
+ support for those going through the menopause
+ paid time off and support for fertility treatment
+ and more





We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.