Job Description

Role Summary:

Working Hours: 8:30am to 5:00pm

Location: Zenith Head Office, 47 Bengal Street, Manchester, M4 6BB

Contract Type: Permanent

Salary: 26,000 to 28,000 (dependent on experience) plus AAT study support

We are looking for a diligent Credit Control Assistant for an exciting opportunity within the property industry.

You will have experience of being in a similar role within a fast-paced property company, a solid understanding of credit control processes and have confident customer service and IT skills.

DUTIES AND RESPONSIBILITIES:

Ensure customers pay within their agreed payment terms, chasing payments and debt by phone and email Producing relevant aged debtor reports with commentary Liaising with Property Management team in respect of collections process Follow a systemised debt chasing and collection system ensuring effective credit control whilst maintaining customer relationships Provide excellent customer service at all times Resolve debtor queries Sending out customer statements and invoices Liaising with external debt collectors by reviewing monthly reports and attending quarterly meetings Receiving and allocating merchant payments Ensuring the accuracy of our tenant ledgers by posting and allocating receipts Contribute to the ongoing development and improvement of company policies and procedures

REQUIREMENTS:

AAT or equivalent active studier (or willingness to work towards a financial qualification) Previous credit control experience within an institution or a finance department is essential. Experience and knowledge of using Qube software, desirable Property industry experience, desirable Understanding of finance and accounting concepts Positive attitude and desire to develop professionally Ability to manage workloads, prioritise and work to deadlines Ability to manage conflict Organised and methodical with excellent attention to detail and accuracy with the ability to work unsupervised in the office environment Excellent verbal and non-verbal communication skills
This role may be subject to a satisfactory disclosure from the Disclosure and Barring Service (DBS check).

We appreciate your interest in Zenith Management and thank you for the time invested in this application. We are currently reviewing all applications and are planning to schedule interviews in the upcoming weeks. If you are among the selected candidates, you can expect contact from our Human Resources team to arrange a preferred date/time.

Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Work Location: In person