Job Description

Overview

In this his stand alone role, the Credit Control Manager will lead and develop the credit control function to optimize cash flow, minimize financial risk and ensure robust credit management practices across the business. This strategic role is accountable for shaping and executing the company's credit control strategy, overseeing customer credit assessments, debt recovery processes and aligning credit policies with wider commercial objectives. The role requires a strong balance of analytical insight and cross functional collaboration to support sustainable business growth and financial stability.

Key responsibilities:

Develop and implement a forward-thinking credit control strategy aligned with the company's financial goals and risk appetite. Provide strategic input into customer onboarding, credit risk exposure and commercial decision making. Advise senior leadership on credit risks and mitigation strategies based on current market and customer trends. Establish and regularly review credit policies, processes and procedures to ensure robust internal controls and compliance. Oversee credit checks, setting and reviewing customer credit limits and terms in line with risk profiles. Manage contracts and relationships with credit rating agencies and credit insurance partners. Manage escalated and high-value or sensitive accounts, including negotiation and resolution of disputes. Collaborate with Sales, Customer Service and Legal support to balance commercial opportunities with financial prudence. Present regular reports and strategic insights to senior leadership on cash flow, debtor performance and risk exposure. Lead the continuous improvement of processes to enhance efficiency, accuracy and responsiveness.

Key Skills & Experience:

Proven experience in a senior credit controller or credit risk management role, ideally within a fast paced, growth focused business. Strong commercial and strategic acumen, with the ability to interpret financial data and influence decision making. Excellent stakeholder management and communication skills, with the ability to challenge constructively and build consensus. In depth knowledge of credit control principles, financial legislation and risk management frameworks. Proficient in credit management systems and financial reporting tools.
If you are an experienced Credit Controller looking for an opportunity to contribute to a dynamic finance team, we encourage you to apply.

In return you will receive the following benefits (which we reserve the right to change with required notice)

Inclusion in the company pension scheme Life Assurance Discount portal Inclusion to the company health scheme (BUPA & Simply Health)
20 days holiday, plus 1 extra each year until 25 Company laptop Opportunity to advance your career in a "Sunday Times Ones To Watch" group of companies Ability to join the Salary Sacrifice Car scheme
*After completion of 6-month probation period

Job Types: Full-time, Permanent

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme
Schedule:

Day shift Monday to Friday
Work Location: In person

Reference ID: Credit Control Manager - Padiham