Job Description

We have an exciting opportunity at Glasgow Airport for a Credit Control Team Leader to join our Finance team.


The role will be based at Glasgow Airport. This role is a fixed term position for 12 months.


What we can offer you:


Competitive salary and benefits package

Participation in our annual bonus plan

25 days annual holiday plus 8 public holidays

Generous pension contributions

Employee Assistance Programme

Private Healthcare

Flexible Benefit Platform

Life Assurance Cover

Free on-site car parking

Agile/Flexible working, where appropriate for the role

To ensure the effective operation of AGS Group's credit control and cash management function within the Finance Central Services area, including management of the accounts receivable team, ensuring customers are paying to terms, cash allocated in a timely manner, escalating cash risks and building internal and external relationships while maintaining the integrity of AGS policies and procedures. Oversee the Accounts Receivables team to ensure cash received and allocated from the AGS Group customers in a timely manner. Maintaining a good working relationship with the AGS Group and their customers. To ensure debtor reports are produced, and debtor calls are conducted according to agreed timescales. Provide coaching to enable team members to improve knowledge with their role and support them to achieve weekly/monthly targets. The role requires a strong and clear communicator, who can simplify and resolve complex queries or issues within the function.

Principle accountabilities

Working with Finance Central Services Team Manager to deliver strategic targets, coaching and guiding on day-today operations. Ensure internal processes are adhered to and the client works within agreed payment terms to enable timely cash collection. Responsible for the adherence to AGS policies, procedures and deliverables associated with direct reports. First point of contact for escalation on internal process failures. Obtain resolution to report to the relevant business stakeholder(s). Monitor and report on customers not paying to agreed terms, this may include preparing customer payment profiling analysis. Leading by example and ensuring the teamwork in a professional manner, are maintaining accurate records of credit control activity. Logging, reporting, and releasing disputed invoices in a timely manner. Liaising with business stakeholders to obtain relevant information to support disputed invoices and communicating on outcome to the customer. Identify changes in payment patterns and escalate any issues to the Finance Central Services Team Manager. Ensuring existing bad debt and potential bad debt is reported and captured. Ensure liquidation tracker is maintained and followed up in line with AGS policies and communicated to the airport accountants on a quarterly basis. Propose write off/bad debt provisions on a quarterly basis. Ensuring that the cash management analyst is updating the cash management tool on a daily basis and cash is posted within agreed SLA's Minimise the un-allocated cash on a daily, monthly basis by setting and monitoring appropriate targets Develop effective stakeholder relationships across the business to enable resolution promptly on issues impacting cash collection. Identify and implement process improvements, participate in system testing and project work when required. This includes automation where possible. Responsible for the timely close of the Sale Ledger and all related balance sheet reconciliation. Lead monthly debtor meetings, documenting actions and resolution in a timely manner. Communicating regularly with the airport accountants, providing updates on risk, accounting impacts and support required. Involvement in identifying risks and implementing mitigating controls. Assist with internal and external audit requirements. Monthly target setting with the team on realistic cash targets in line with cash flow projections. Monthly 121's with Direct reports and annual setting of objectives in line with AGS Objectives. Perform any ad hoc duties to assist the team, as and when required to by the Finance Shared Services manager.

Qualifications and experience

Strong credit control experience with a proven track record of high debt resolution and reporting to senior management level. Working knowledge of double entry bookkeeping & reconciliations Ability to work under pressure. Proficient in the practical use of Microsoft Office packages (particularly, Excel and Word) Highly numerate and literate with strong analytical skills Excellent interpersonal skills, with ability to communicate effectively at all levels by appropriate means. Strong organisational skills, with ability to plan, prioritise and work to deadlines. The successful candidate will be extremely flexible with a positive "can do" attitude which will have been demonstrated during their application process. Excellent written and visual communication skills utilising MS Word and PowerPoint and experience of report writing

Inclusive Recruitment Process

Diversity & Inclusion is important to us here at the AGS Group. We want to ensure that our process is inclusive for all applicants. If you have any questions or need any support with your application, we are here to help. Please contact our recruitment team at ags_recruitment@agsairports.co.uk