Job Description

Coopers Fire design, manufacture, install and service innovative and bespoke Smoke and Fire Curtains for buildings. Our mission is to save lives through quality and innovative products and to raise awareness of effective fire protection solutions.


Every day we put a lot of effort into making sure our colleagues are in an environment where they can work hard, be great and have fun along the way. Our values are Integrity, Pride and Passion, Teamship and Pioneering and we really mean it! We genuinely get excited when people are doing what they do best and are enjoying their day. We nurture and support our colleagues' development, encourage and embrace each other's opinions, challenge the status quo and always work together to lead the market through innovation and protect life.


The Credit Controller role is based within the finance department and will report directly to the Credit Controller Manager. The role will be primarily focused on the credit control function for our Service & Maintenance business, but there will be opportunity to support the credit control function across the UK Supply and Install and Export Business as well.

DUTIES AND RESPONSIBILITIES

Manage your

own portfolio

of allocated debtor accounts by: Ensure

payments are received

within the agreed payment

terms

Chasing mixed value aged and current debt

mainly by telephone

, or/and by email Resolving all associated

credit control queries

and escalating problematic accounts to the Credit Controller Manager Raise and send

monthly statements

at the beginning of each month

Reconciliation

of accounts and projects Ad hoc: Manually

raising proforma invoices, invoices, and credit notes

in a timely manner. Including uploading to relevant

customer portals

Cover AR assistant on daily allocation of

cash receipts

, and reporting of paid proformas to the relevant department Following the customer

"on hold" process

for overdue, or customers exceeding their credit limit including communication to the relevant department. Answering

incoming telephone calls

& taking

card payments

General administration

including creation and management of customer accounts Assisting in

month end tasks

as needed and supporting in yearly audit

SKILLS AND EXPERIENCE

1-2 years experience as Credit Controller Excellent communication and negotiation skills Confidence to deal with customers via telephone and email Strong Microsoft Office software particularly Excel Excellent attention to detail

ATTRIBUTES

Strong communication skills Excellent time management skills, with the ability to use own initiative and work to tight deadlines Self-motivated, confident, and

persistent

BENEFITS

Competitive salary - available upon request Free hot drinks Ample free onsite parking Cycle to work scheme Early finish and dress-down Fridays Above average Holiday allowance with the option to purchase additional holiday Company social events Friendly and supportive environment Holistic approach to work * Working for a company who cares about you as an individual and not just a cog in the machine