Job Description

Role type
Community Hub
Location
Leatherhead
Closing date
17/09/2025
Description

Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care industry.

We are looking for a Credit Controller (6 months fixed term contract) who is passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.

Sound like you? Join the team today and embark on a new career adventure.

The main purpose of a Credit Controller (6 months fixed term contract) is to manage the debt of the Company

by ensuring prompt collections and resolving queries within the Company policy. This role will collaborate closely with other departments to ensure financial objectives are met and to contribute to the overall success of Achieve together.



The role's main responsibilities will include:


Ensuring timely collection of payments Resolving queries promptly, ensuring the account is open for ongoing

collections.

Strong reconciliation abilities Accurate allocation of credit notes to invoices, when required Maintaining accurate record of customer payments Regular follow up with both internal and external customers

About you

Our perfect candidate would have:


Strong knowledge of credit control process end to end collection Experience dealing with Local Authorities and NHS is preferable The ability to keep calm under pressure The ability to maintain good working ethics both internally and externally Excellent communication and negotiation skills. Strong analytical problem-solving abilities Excellent excel skills Be able to work in a team A proactive and solution-oriented mindset, with the ability to handle

complex queries.

High level of accuracy and attention to detail in all aspects of credit control Commitment to providing a high standard of service and building strong

relationships with customers.

Self motivated and able to work hybrid Need excellent communication skills and be able to listen actively, with the

ability to negotiate solutions with the customer

Strong organisational skills Should be patient and able to remain calm in stressful situations Be able to build and maintain relationship with customers Should be able to maintain accurate records of customers payments and

debt recovery efforts

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.



Here, you'll embark on a career adventure like no other, with training opportunities, wellbeing initiatives, recognition schemes and team events.



Our other benefits include:


Competitive salary Matched pension contributions Annual leave plus bank holidays Employee discount schemes across a range of retailers and services Wagestream - a financial health app that offers access to financial advice, financial health coaches, gives you the ability to receive optional pay advances and more Reward and recognition schemes such as Refer a Friend, Team Member and Manager of the Month, Shining Stars and Heroes Awards Career progression opportunities and access to our online training platform Access

Without our incredible team, we simply wouldn't be who we are today. We're always on the hunt for hard-working, passionate people who want to make a difference and help others - so what are you waiting for?