At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
We are recruiting a Credit Controller to join our team in Ashby de la Zouch on a full time, permanent basis. Working within a small, but friendly team comprising of the Credit Manager and Credit Controller, you will be expected to ensure the timely collection of receivables in accordance with the company's credit terms. You will deal with all aspects of credit control with the aim to reduce DSO's, minimise bad debts and maximise cash flow.
You will report to the Credit Manager.
Responsibilities will include:
Setting and maintaining credit limits in line with UK Credit Policy
Proactive chasing of debts within agreed terms
Collection of overdue debts from initial phone calls/emails through to issuing legal proceedings
Release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined guidelines)
Requesting credit limit increases where appropriate
Taking ownership of queries raised and liaise with other departments to resolve
Weekly account reconciliations to minimize unallocated cash
Placing accounts on stop and referring accounts for legal collection where viable
Recording and resolution of sales invoice queries, working closely with the 11 service branches
Reviewing Customer Trend Analysis
Identify any missing payments, contacting customers and updating customers' accounts as necessary
Resolving queries both internally and externally around outstanding invoices
Agreeing and monitoring customers payment arrangements where appropriate
Uploading invoices onto Customer portals
Setting up New Accounts
Qualifications
You will have
An understanding and keen interest in Credit Control
A basic Business/Accounting knowledge
Excellent interpersonal skills are required, with the ability to build strong relationships with internal and external customers
A team player with excellent communication skills
Self-motivated
Experience of dealing with a high volume of customer accounts
A polite, confident and assertive telephone manner
Experience in using SAP is preferable but not essential as full training will be provided
Well organised and able to work in a methodical and meticulous manner
Able to work effectively under pressure
Good IT Skills particularly in Microsoft Excel
Additional Information
We offer
A competitive salary
An Annual bonus
25 days annual leave + bank holidays
A contributory pension scheme + life assurance + income protection insurance
Employee shares save scheme
Retail, leisure and travel discounts
Buy and sell holidays
Quarterly team lunches
Weekly fruit basket
Gallons of free tea, coffee and hot chocolate
A seemingly endless supply of cake, biscuits and chocolate
Working within a lovely team
Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
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