Job Description

Location:

Office Based, Birmingham City Centre

Company:

Fenice Media Ltd

About Us

Fenice Media Ltd is a dynamic media and publishing company based in the heart of Birmingham. We produce a wide range of print and online publications with a global readership, covering sectors such as luxury travel, wellness, legal, and finance. Our award-winning titles -- including the Prestige Awards and Corporate LiveWire Global Awards -- celebrate excellence across industries worldwide. Join our diverse, energetic team and be part of our continued global growth.

Key Responsibilities

Manage and collect payments from customer accounts efficiently. Take ownership of your own ledger section and deliver agreed collection targets. Monitor daily debt levels and ensure timely follow-up on outstanding balances. Oversee cash allocation and take corrective action on misallocated accounts. Ensure all procedures align with company credit policies and best practices. Escalate significant credit issues to the Team Leader or Credit Manager. Complete daily tasks such as managing unallocated cash, resolving account disputes, and contacting customers who miss payment deadlines.

About You

Strong organisational skills with the ability to prioritise and adapt in a fast-paced environment. Experience managing high-value accounts within a target-driven setting. Excellent communication skills and confidence dealing with customers worldwide. Proficient in

Microsoft Office

, particularly Excel. Knowledge of the media or publishing industry is an advantage but not essential.

What We Offer

A collaborative and supportive work environment. Central Birmingham office with great transport links. The opportunity to work with international clients and brands. Career development and growth opportunities within a global media company.
Job Types: Full-time, Permanent

Pay: 24,000.00-28,000.00 per year

Work Location: In person