Job Description

About Us

Established in 1975, Sopher + Co is a trusted business adviser of choice for entrepreneurs, owner-managed businesses, high net worth individuals, professional partnerships and expats. Our roots in Elstree led to our early client base in the media and entertainment industry. Since then, we have grown immensely, with our portfolio now spanning over 20 industries. Our success is within our people - with endless opportunities and open-mind approach, Sopher + Co is a place where you can drive your career and ambitions forward, sharing and promoting our commitment to excellent client experience.



We're looking for a

Credit Controller

who can take ownership of our client collections process and play a key role in helping the business maximise cash flow. While full training will be provided on our internal systems (including CCH Practice Management), this role requires prior experience -- you'll already know how to manage a debtor ledger, chase payments, resolve disputes, and escalate issues when needed.

This is a hands-on role suited to someone who can hit the ground running, with a solid, proven background in credit control. The successful candidate will be a confident communicator, commercially astute, and comfortable engaging directly with both clients and senior stakeholders.

Duties and responsibilities include, but are not limited to:

Carry out daily credit control activities, including chasing clients by phone and email Take credit card payments over the phone in line with GDPR compliance Send statements and reminder letters promptly and professionally Negotiate payment plans with clients and ensure timely follow-up Monitor problem debts and escalate in line with firm policy Liaise with external legal advisors and initiate proceedings where necessary Keep CCH notes updated with accurate and timely information Attend regular meetings with managers to review aged debt and agree actions Support billing and WIP reviews to help reduce old or unbilled work Maintain accurate debtor ledgers and prepare reports on collections activity Respond to queries regarding the firm's fee protection policy Assist with internal audits, process improvements and ad hoc finance projects


We enjoy working with people who can work well with others and in turn enjoy working amongst a diverse team of professionals.

You will be confident in working to a high standard, have excellent communication skills and a flexible approach to your work. Ideally you will also have/be:

Proven experience in a credit control role - you must know how to independently manage client debt collection Ideally, experience gained within a professional services, accountancy, or legal firm Confidence managing a portfolio of clients and handling sensitive or difficult conversations Strong commercial judgement and awareness of financial risk Familiarity with legal debt recovery procedures (desirable) Experience using CCH Practice Management or similar systems (desirable) Proficiency in Excel and general IT systems


In addition to the above successful candidate will be organised and commercially minded, displaying a level of flexibility, professionalism, confidence and ability to build successful relationships through trust and credibility.

In Return

We will offer you a competitive package, including extensive benefits for you and your family, a comfortable warm and friendly environment with great people and the chance to work with some of the most prestigious clients that no other family-based firm can offer. Sopher + Co strongly believes in staff development and continuously encourage internal progression.



Sopher + Co is committed to the principle of equality of opportunity in employment and we expect all our employees to act in accordance with this policy, we recognise the key role it plays in the success of our business.