Job Description

We are currently recruiting for a Credit Controller within our Finance team here at DB Cargo UK's Head Office at Doncaster.


This position is responsible for the collection of all company debts in accordance with agreed customer payment terms and in line with Group Credit Control Policy. You will also maintain accurate master data for all customers along with conducting credit checks for new and current customers. This role will also require you to set up new customers in line with company processes and communicate effectively with all relevant areas of the business regarding overdue debts.


The first 6 months of the role will be based full time in Doncaster (Laskeside) whilst you learn the role and the business. After completion of your probationary period - hybrid arrangements maybe available with a minimum of 3 days in the office but this will be mutually agreed by your line manager.



Intensive telephone & e-mail collections for all customers on all company ledgers and in line with the company Credit Control Policy.


Preparation, collation, and despatch of customer account statements on a weekly basis.


Cash receipt allocation, controlling and postings in the financial accounting system (SAP) for all customers and entities on a daily basis.


Reporting instances of payment defaults and account collection issues to the Head of Accounts Receivable and Accounts Payable in a timely manner.


Arranging and chairing Monthly Debtors meetings with the commercial Account Managers and Heads of commercial sectors.


Meet stringent cash collection targets to maintain positive cash-flow and working capital to achieve corporate DSO targets.


Follow up on overdue invoices and payments and implement company collections procedures as necessary.


Maintaining accurate and detailed notes within the customer's account (SAP) against all outstanding invoices.


Performing regular Credit Checks on current customers and logging the details of the report.


Assisting the Head of Accounts Receivable and Accounts Payable with the management of customer credit insurance.


Ensuring that customer Master Data is accurate and updated when needed.


Producing Debtors reports with detailed narrative for Month End reporting and for mid-month review with the CFO.


Invoice dispute administration, logging updates in the customer's account SAP and log in CPI & follow up to resolution.


Managing the Credit Control Inbox


Provide customer account payment performance analysis and support to the commercial account managers team.


Look for ways to improve debt collection processes.


Performing ad-hoc duties as required.


Occasional off-site visits to customer premises.


Excellent organisational skills, with the ability to multi-task and produce quality work within tight deadlines.


Strong communicator together with effective negotiation skills both with customers and all levels within the business.


Able to interact positively at all levels within the business and be a team player.


Confident using MS Office, including Work and Excel


Maintain a strong attention to detail.


Can demonstrate initiative and the ability to be proactive, while also being able to follow instructions.


Deliver a 'can do' and proactive approach at all times.


Flexibility to meet the needs of the role.


Previous Credit Control / Accounts Receivable experience is essential.


Good working knowledge of SAP AR processing is advantageous.

What matters to you

Here at DB Cargo we offer range of benefits as part of your employment. These will include:


Starting Salary of 28,812 per annum which may be reviewed after sucessful completion of your probationary period,


35 hours per week.


25 days annual leave plus bank holidays.


Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution.


Free on-site parking.


EV charging at selected sites.