Job Description

Job Title:

Credit Controller

Location:

Chandler's Ford

Employment:

Full Time

Hours Per Week

:?37.5hrs per week (8.00am - 4:30pm) Monday to Friday with a 1 hour unpaid lunch break

Starting Salary:

23,810 - 28,177

About VES:

VES supply and manufacture a wide range of air handling, heat recovery, supply and extract units for public, commercial and industrial buildings across the UK. VES also offers a wide range of specialist services to improve the performance and life of existing HVAC equipment.

Products combining excellent build quality, high performance, and quick response nationwide customer support, creates value and makes a difference to occupants and building by improving air quality, building operation and the environmental impact.

Purpose of Role:

To undertake all aspects of the sales ledger function from credit checking orders to ensure timely payments of customer accounts.

Roles and Responsibilities

Provide credit checks via Experian to aid credit decisions. Credit check new orders in line with customers agreed credit. Identify orders that are subject to Reverse VAT and apply correct VAT codes. Generate invoices on a daily and weekly basis. Create new customer accounts and maintain current account details. Daily banking of cash received and reconciling to customer balance. Managing proforma invoices through to receiving payments and releasing orders. Maintaining the money-in side of the cashbook. Effectively deal with customer account queries and liaise both internally and externally to resolve. Assist with Reconciling month end balances to the general ledger. Process web registrations and orders. Issuing of monthly statement to customers. Create & send both overdue & legal letters. Consult with solicitors to procced legal action. Follow the company process for initial and follow up calls, updating ADR notes to document the communications. Escalate invoice queries to Managers, Directors & reginal sales engineers.

Our values we work to, every day.

We communicate We act with purpose, we act now We think customer We develop and grow We work as a team Safety starts with me

At VES we offer a range of benefits for all our employees.

Celebration day - if your birthday falls on a working day The chance to enrich your role and become a Fire Warden, First Aider, or a Mental Health First Aider 22 Days Annual Leave plus bank holidays Life Assurance Good transport links (Chandlers Ford train station) Free coffee and Tea Company Pension

In addition to all this, you'll also be entitled to additional benefits including:

Opportunities to Develop and Grow:

We are committed to the learning and development of all staff to reach their full potential and as such we offer great opportunities to develop and grow within the business.

Health and Wellbeing:

We offer a free and confidential Employee Assistance Programme offering advice on a range of topics.

The Cycle to Work Scheme

means you can save money on tax and National Insurance whilst looking after yourself and the planet.

If you think you have the skills and experience required for this role, please apply today.

Job Reference: ER1000653

Job Types: Full-time, Permanent

Pay: 23,810.00-28,177.00 per year

Benefits:

Company pension Referral programme
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 14/11/2025
Reference ID: ER1000653