Job Description

Credit Controller

The Company:

Momenta Finance is a dynamic and rapidly expanding alternative finance provider in the non-bank lending sector, embarking on an exciting growth journey. Our founding ambition is to offer SMEs and property developers the funding they need to prosper. By combining technology with some good common sense, we take a personalised approach to small business lending. Our lending decisions are often bespoke and it's this personal touch that makes us different. Since we launched in 2013, we've helped countless small businesses to grow, and we intend to do so for many more. We are a small, ambitious team with diverse backgrounds working in a fast-moving environment. We support each other, learn from each other, and have a lot of fun along the way.

The Role:

The Credit Controller is an integral part of the financial operations team, primarily focused on proactive debt recovery to mitigate arrears.

Reporting to:

Head of Monitoring, Credit Control and Financial Operations

Key Responsibilities

Contact early arrears clients over the phone to manage the collection of outstanding debts on accounts in arrears. Negotiating payment plans and new payment terms with clients. Correspond with debtors via telephone and email regarding queries/concerns that arise from unpaid accounts with the aim of resolving outstanding issues prior to litigation. Recall direct debit payments using our third-party direct debit platform: GoCardless. Prepare accurate and detailed statements of accounts for files both internally and for those to be transferred to the relevant solicitors. Prepare and submit proof of debt forms. Assist in closing the loan restructures and documentation gathering. Assist customers when they change bank details ensuring all customer profiles are up to date. Collaborate with legal counsel and instruct solicitors to begin recovery and review any formal demand letters. Assess personal equity and work with the Land Registry and credit reference agencies portals. Documentation gathering for any forbearance or restructure requests. Ensuring that documents are correctly executed prior to completion of any restructure or forbearance put in place. Assisting with the restructuring of loans by evaluating client circumstances and contributing to the negotiation of new loan terms. Reconciling customers' loan accounts and preparing loan statements (Excel skills needed) with high accuracy. Using Experian, Transunion, Creditsafe, Land Registry, Zoopla to determine customer net worth and tracing their assets before recommending a course of action Preparing files to forward to English Solicitors, Scottish and Northern Irish Solicitors for letters before action Providing administrative support to the Head of Financial Operations and to our solicitors Ad hoc duties as required

Qualifications and Skills

Experience in credit control or debt recovery, including negotiating payment plans with clients. Strong telephone and written communication skills for handling arrears queries and liaising with solicitors. High accuracy and attention to detail when preparing statements, proof of debt forms, and legal files. Good level of Excel skills for reconciling loan accounts and preparing statements. Familiarity with credit and property search tools (e.g., Experian, Land Registry, Creditsafe). Understanding of loan restructuring and forbearance processes, including documentation gathering. Strong organisational skills with the ability to manage multiple cases and meet deadlines.

Location, commitments and benefits:

Duration: Permanent Employment Type: Full Time Salary: market related depending on experience Leave: 25 days annual leave Location: Office based role, 5 days a week (9am-5:30pm) - Finchley Road, NW London. Convenient location with easy access to public transportation (Metropolitan, Jubilee, Thameslink and Overground) Comprehensive benefits package Dynamic and collaborative work environment Start Date: ASAP

How to Apply

Please send your CV to hr@momentafinance.co.uk with the subject 'Credit Controller" We're committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds, experiences, and identities. If you require any reasonable adjustments to support you through the application or interview process, please let us know - we'll do our best to accommodate your needs.
Job Type: Full-time

Benefits:

Company pension Cycle to work scheme Employee discount Life insurance Private medical insurance
Application question(s):

Do you have the right to work in the UK? Do you have experience in commercial arrears? Are you able to work from our London office 5 days a week?
Work Location: In person