Job Description

Join Force24 - a leading UK-based marketing automation platform

At Force24, we're transforming how businesses connect with their customers through our award-winning marketing automation platform -- and we're just getting started.

As part of our exciting growth journey, we're looking for a dedicated Credit Controller to join our team on a part-time basis. Whether you're returning to work, balancing other commitments, or seeking a role that offers greater flexibility, this is an excellent opportunity to make an impact.

About the Role

Reporting to the Financial Controller, you'll play a vital part in safeguarding our financial health by managing credit control processes, fostering strong customer relationships, and ensuring timely cash collection. You'll collaborate closely with the finance team and customer service to deliver accurate, professional, and efficient payment processes.

Primary Responsibilities:

Allocate daily cash receipts from debtor accounts to reduce aged debt and improve cash flow Manage and encourage Direct Debit sign-ups, processing collections efficiently Reconcile the company's cash receipts and manage debts Prepare and review weekly debtor reports with the Financial Controller Reconcile customer accounts using Xero accounting software Send regular statements and invoices to customers, following up as needed Collaborate with Customer Services to resolve account queries and understand client issues Process credit notes and manual invoices when required Respond to finance-related queries via the shared Finance inbox Oversee legal collection procedures, escalating accounts to debt collectors when necessary Professionally chase overdue invoices via phone and email, maintaining positive customer relationships Support ad-hoc finance projects and initiatives as needed

What Success Looks Like in the First 6 Months

Significant reduction in aged debt across key customer accounts Increased adoption of Direct Debit payments, boosting payment reliability Accurate, timely debtor reports informing business decisions Strong working relationships established across Finance and Customer Service teams

Experience & Skills

Proven experience in credit control or accounts receivable roles Strong knowledge of accounting software -- Xero experience is a plus Confident in reconciling accounts and communicating financial information clearly

Qualities & Attitude

Excellent communicator -- confident, friendly, and professional with internal and external stakeholders Highly organised, proactive, and capable of managing your own workload Calm, solutions-focused, and resilient under pressure Detail-oriented with strong time management skills A team player who can also work independently

Qualifications

CICM qualification (desirable but not essential) or a strong track record in credit control or financial operations

What You'll Get in Return

At Force24, you're more than just an employee -- you're part of a fast-paced, innovative, and supportive team. We believe in rewarding your contributions with a comprehensive benefits package, including:

Hybrid working Additional leave and holiday trading options Wellness programme and health cash plan Discounted or free snacks and food Cycle to Work and Electric Vehicle schemes Life insurance and sick pay Pension scheme Employee referral programme Regular social events and team-building activities Support for ongoing learning and professional development

Our Culture

We're ambitious, fast-moving, and always ready for a new challenge -- but we never forget to have fun along the way. Our inclusive culture values every voice, and we're committed to diversity and inclusion. We welcome applications from all backgrounds, experiences, and working patterns. You belong here.

Interested?

Visit www.force24.co.uk to learn more about us. If you're ready to bring your credit control expertise to a flexible, dynamic role, we'd love to hear from you!

Job Types: Part-time, Permanent

Pay: 22,000.00-26,000.00 per year

Benefits:

Additional leave Company events Cycle to work scheme Discounted or free food Health & wellbeing programme Life insurance Referral programme Sick pay Work from home
Schedule:

Monday to Friday
Work Location: Hybrid remote in Leeds, LS10 1EL

Reference ID: CC 1121