Adhere to all credit control processes and develop where necessary
Working as a team of 3 to ensure collection of all outstanding debts within payment terms
Reduce aged debt through pro-active telephone-based collection techniques
Helping to ensure the aged debt remains within set KPI's.
Identify areas for improvement, relating to systems and processes.
Reconcile customer accounts to resolve any customer queries relating to their accounts
Post and allocate cash to customer accounts
Review customer credit ratings and review credit limits on all active accounts at least annually and more frequently for key accounts
Liaise with debt collection agencies to collect overdue debts
Monitor and manage orders on hold for accounts with overdue debt.
Any other duties commensurate with the role.
Person Specification:
Excellent communication skills (Essential)
Credit control experience within the past 18 months (Essential)
Exposure of foreign currency transactions (Desirable)
Experience of using Microsoft Dynamics (Desirable)
Knowledge of Excel (Desirable)
Experience of receivable finance (Desirable)
Job Types: Part-time, Fixed term contract
Contract length: 6 months
Pay: 15,600.00 per year
Expected hours: 22.5 per week
Benefits:
Company pension
Free parking
Health & wellbeing programme
On-site parking
Work Location: In person
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